SAIC
SAIC

ServiceNow Engineer Principal

Washington, DC, US • Posted 57 minutes ago • Updated 57 minutes ago
Full Time
On-site
USD $140,001.00 - 180,000.00 per year
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Job Details

Skills

  • Embedded Systems
  • Security Clearance
  • IT Service Management
  • Normalization
  • Integration Testing
  • Enterprise Integration
  • Management
  • Software Development Methodology
  • DevOps
  • Service Management
  • Management Information Systems
  • Computer Science
  • SNMP
  • SOAP
  • API
  • ServiceNow
  • Oracle Linux
  • Information Technology
  • Systems Engineering
  • FOCUS

Summary

Job ID: 2618915

Location: Washington, DC, US

Date Posted: 2026-11-09

Category: Software

Subcategory: Embedded SW Engr

Schedule: Full-Time

Shift: Rotating

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work: ORA_REMOTE

Description

SAIC is looking for an experienced ServiceNow Developer with specialized focus on Discovery and Integrations, to join our team supporting the Department of Transportation (DOT).

Job Role Specific Requirements:
  1. Perform implementation, administration, configuration, and/or development with ServiceNow ITSM application suite, and in identified specialities.
  2. Responsible for the design of the DOT Service Management System (SMS) and supporting the SMS operations, to include engineers and the SMS development life cycle.
  3. Determine which integration method(s) will be used, integration directionality, and attributes.
  4. Participate in any data normalization required prior to being imported / inserted into ServiceNow.
  5. Participate in platform, process, and integration testing.
  6. Develop and maintain Discovery schedules, pattern usage and the role of other integrations.
  7. Fulfill role of Enterprise Integration Manager.
  8. Design, develop, configure, and customize ServiceNow applications and services.
  9. Deliver new functionality across applications.
  10. Manage and perform SMS development activities, supporting the entire development lifecycle.
  11. Apply SDLC and DevOps principles.
  12. Perform response and resolution for escalated SMS service requests and incidents.
  13. Assist the platform administrator with incident resolution.
  14. Participate in on-call rotation providing support during non-business hours (nights, weekends, holidays).


Qualifications

Preferred skills and qualifications:
  1. 12+ years of relevant IT experience, including at least 6 in administration services for a major Service Management System (SMS), preferably ServiceNow.
  2. Bachelor's Degree in Management Information Systems (MIS), Computer Science (CS), or related field; or an equivalent combination of education and experience (6 years of experience in lieu of degree)
  3. Extensive knowledge of ServiceNow Discovery and Integrations.
  4. Experience with the SNMP technologies that support Discovery Patterns.
  5. Experience with SOAP/REST-based API integrations.
  6. Current ServiceNow Certified System Administrator (CSA) or ServiceNow Certified Implementation Specialist - Discovery (CIS-Disco) Certification is required.




Target salary range: $140,001 - $180,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.


Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10111346
  • Position Id: 2618915
  • Posted 57 minutes ago

Company Info

About SAIC

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion.​​​ For more information, visit saic.com. For ongoing news, please visit our newsroom.

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