Sailpoint Engineer

Austin, TX, US • Posted 14 hours ago • Updated 14 hours ago
Full Time
No Travel Required
On-site
Depends on Experience
Fitment

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Job Details

Skills

  • SailPoint
  • JML
  • PingFederate
  • SSO
  • SailPoint IdentityIQ support

Summary

Key Responsibilities

  • Own L3 incidents, problems, and escalations
  • Act as onsite technical SPOC for IAM & SSO
  • Perform deep troubleshooting and RCA
  • Support JML, access requests, and approvals
  • Manage SailPoint connectors, rules, workflows
  • Execute aggregation, identity refresh, reconciliation
  • Manage certifications, remediation, and audits
  • Support PingFederate SSO (SAML, OAuth, OIDC)
  • Troubleshoot SSO integration issues with applications
  • Coordinate resolutions with offshore L1/L2 teams
  • Lead incident calls and war rooms

Required Skills

  • 5+ years in SailPoint IdentityIQ support
  • Strong hands-on with IIQ rules, workflows, certifications
  • PingFederate administration & SSO troubleshooting
  • SAML, OAuth 2.0, OpenID Connect
  • Java/BeanShell, SQL
  • ITIL Incident / Problem / Change
  • Strong customer communication

Onsite Expectations

  • Handle escalations and critical incidents
  • Work with Security, IAM, Application

Support on-call / major incidents

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10354711
  • Position Id: 8943497
  • Posted 14 hours ago
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