Agentforce/Data Cloud Engineer

Duration: 4+ Months

Location: MN-Hopkins, Hybrid 1-2 days onsite

Overview: Every Turnberry consultant belongs to a practice, an internal group of consultants and leaders with shared experience and expertise. Each of these practices aligns to one of the core services Turnberry offers to clients. As a Agentforce/Data Cloud Engineer, you will join Turnberry's Salesforce practice. With our status as one of the fastest-growing Salesforce Consulting Partners, Turnberry Solutions is a recognized authority in delivering holistic solutions for businesses aiming to maximize Salesforce operations. Turnberry's Salesforce practice encompasses strategic planning, full-scale implementation and rollout, managed services.

Responsibilities:

Agentforce

Design, configure, and deploy Agentforce capabilities, including Copilot actions, prompts, skills, and AI workflows

Integrate Agentforce with CRM processes to enhance agent productivity and automate customer interactions

Ensure secure, compliant handling of data used in AI interactions and model training

Salesforce Data Cloud

Architect and maintain Data Cloud data models, data streams, data transformations, and calculated insights

Build and manage identity resolution rules, data harmonization, and unified customer profiles

Develop segmentation and activation strategies across channels, leveraging real-time customer data

Implement data ingestion from cloud, on-premises, and external systems using connectors and APIs

Integration and Development

Build scalable integrations between Salesforce clouds, external systems, and Data Cloud using APIs, MuleSoft, or other tools

Develop Apex, Lightning Web Components (LWCs), Flows, and custom metadata to support advanced AI and data experiences

Ensure enterprise-grade data governance, security, and compliance across AI and data platforms

Qualifications:

Must be able to demonstrate understanding and experience of how to build Agentforce agents including the following:

Gathering business requirements and translating them into design

Identifying agentic needs and demonstrated builds of to be built and configured and tested inside Salesforce

Demonstrated understanding of logic and steps required to incorporate Data Cloud and external data sources and LLM's

Testing scripts and an ability to help refine an agentic enablement framework

Must understand and demonstrate understanding through designs and project experience analysis and changes to data models and object models that would directly support use of Agentic enablement via Agentforce from a Salesforce org that could not support Agentforce at scale

Must demonstrate understanding of consumption and credit concepts and how they are applied in Salesforce for Data360, Agentforce, and Einstein related features and functionalities

The salary range for this role is $160,000 to $225,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.

At Turnberry, we are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.

Americans with Disabilities Act (ADA)

Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at