ServiceNow Developer

Introduction

We are seeking a highly experienced ServiceNow Developer with a strong background in IT service management. The ideal candidate will have extensive hands-on experience in developing, configuring, and customizing ServiceNow applications to meet business requirements. This role offers the opportunity to work on a variety of projects and collaborate with cross-functional teams to deliver innovative solutions.

Responsibilities

• Design, develop, configure, and customize ServiceNow applications and modules
• Develop Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and ACLs
• Work with ITSM, ITOM, CMDB, Service Portal, and custom applications
• Develop and maintain workflows and Flow Designer automations
• Build integrations using REST/SOAP APIs, MID Server, and IntegrationHub
• Configure and customize ServiceNow forms, tables, fields, notifications, and reports
• Develop reusable scripts using JavaScript and ServiceNow scripting APIs
• Perform troubleshooting, debugging, testing, and performance optimization
• Participate in requirement gathering, technical design, development, and deployment
• Support upgrades, patches, releases, and production issues
• Follow ServiceNow development best practices and maintain technical documentation

Requirements

Required Skills

• 12+ years of ServiceNow development experience
• Strong hands-on experience with ServiceNow ITSM
• Strong knowledge of JavaScript and ServiceNow scripting
• Experience with Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, ACLs, Notifications, Workflows / Flow Designer, Catalog Items, and Service Portal
• Experience with REST/SOAP integrations and APIs
• Good understanding of CMDB and ITOM
• Experience with ServiceNow development lifecycle and deployment processes
• Strong debugging and problem-solving skills
• Excellent communication and collaboration skills

Preferred / Nice-to-Have

• ServiceNow CSA / CIS certifications
• Experience with IntegrationHub, MID Server, and Performance Analytics
• Experience with ServiceNow CSM, HRSD, SecOps, or custom applications
• Knowledge of Agile/Scrum methodologies
• Experience working with enterprise-level ServiceNow implementations