Job Description:
1. Solution & Architecture Leadership
Own the end‑to‑end ClaimCenter solution design for assigned work, ensuring alignment with business requirements, enterprise architecture standards, and reuse‑first principles.
Translate claims business needs into ClaimCenter‑native configuration patterns, minimizing custom development and configuration divergence.
Define and document architecture decisions, trade‑offs, and rationale, including impacts to downstream systems.
2. ClaimCenter Configuration & Technical Oversight
Guide and review ClaimCenter configuration and Gosu development
Ensure configurations follow Guidewire best practices and support future scalability and upgrades.
Review technical designs and code for quality, performance, and supportability.
3. Integration & Data Design
Design and govern ClaimCenter integrations with Progressive and Vendor systems
Define and validate data contracts and mappings, ensuring accurate alignment between legacy structures, policy data, and ClaimCenter entities.
Partner with Progressive teams to ensure financial and claim data consistency across systems.
4. Reuse, Consistency, and Standards Enforcement
Actively identify opportunities to reuse existing ClaimCenter configurations and integrations, reducing redundancy and implementation risk.
Enforce architecture standards, patterns, and naming conventions across delivery teams.
Ensure differences in policy or product data are addressed through configuration patterns, not unnecessary customization.
5. Delivery Collaboration & Agile Support
Work daily with product owners, business SMEs, developers, testers, and integration teams to clarify requirements and resolve design questions.
Participate in agile ceremonies (e.g., refinement, planning, design discussions) to ensure architectural alignment throughout delivery.
Provide timely architectural guidance to unblock teams and prevent downstream rework.
6. Governance & Stakeholder Communication
Prepare and present architecture artifacts (diagrams, design summaries, decision logs) for governance and review forums.
Communicate complex technical concepts clearly to business leaders and non‑technical stakeholders.
Proactively surface architectural risks, dependencies, and mitigation strategies.
7. Quality, Risk, and Readiness Management
Identify and manage architectural risks, including impacts to claims processing, financial accuracy, and regulatory compliance.
Ensure solutions meet non‑functional requirements (performance, scalability, security, supportability).
Support production readiness by validating architectural completeness and operational considerations.
Required Skills:
Deep knowledge of Guidewire ClaimCenter, including configuration, integration, and business process mapping.
Demonstrated hands‑on architecture and configuration experience with Guidewire ClaimCenter (not advisory‑only)
Ability to translate claims business requirements into ClaimCenter‑native configuration patterns.
Ability to lead end‑to‑end solution design (configuration, integration, data)
Ability to architect solutions that support both converted and net‑new claims without contaminating new‑claim behavior.
Experience with concurrent development in multiple ClaimCenter environments is preferred.
Proven experience leading ClaimCenter solution design through formal architecture and governance reviews.
Ability to act as a bridge between business stakeholders and technical delivery teams.
Strong understanding of Property & Casualty (P&C) insurance operations, claims handling, and terminology.
Experience designing and governing ClaimCenter integrations within a complex enterprise ecosystem.
Excellent communication and stakeholder management skills, including the ability to translate business needs into technical requirements and vice versa.
Availability of the proposed architect for the duration of the engagement
Familiarity with SAFe principles, including PI (Program Increment) planning, cross-team collaboration, and continuous improvement practices.
Strong Preference for Experience leveraging AI tools
Required Guidewire Certifications :
Guidewire Certified Ace - InsuranceSuite Cloud Cloud Cloud Integration
Guidewire Certified Ace - ClaimCenter Cloud Configuration