Project Manager with DOD experience

Role: Project Manager with DOD experience Location: Washington, DC

Must have:

• Need candidates worked on Federal / defence projects / US Department of Defence / US counterintelligence and security projects etc.
• Hybrid working 2 or 3 times to office in Washington DC area.

Required Skills -

• 3+ years of experience in project management & working for system integrators and/or global SI.
• 7+ years relevant work experience in a customer-facing, partner facing, customer success, account management or strategic consulting organization.
• Excellent client-facing and internal communication skills.
• Strong working knowledge of Microsoft Office.
• PMP / PRINCE II certification a plus.
• Experience using change management processes for dynamic professional services projects
• External customer-facing management experience a plus (including partners)
• Internal customer relationship management experience (i.e. sales, pre-sales, advisory services) a
• Plus.
• Experience managing multiple workstream, Agile Project Management & professional services
• SOW's in parallel a plus.
• Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and
• Adoption.
• Proven experience building strong internal and external relationships
• Previous experience with working with Automation Anywhere, Blue Prism, Open Span is a plus.

Roles and Responsibilities:

• Coordinate internal resources to deliver customer outcomes as sold
• Ensure all projects delivered within time, scope, quality, and cost constraints
• Assist in definition of project success criteria and objectives, involving relevant stakeholders and ensuring technical feasibility and desired quality
• Ensure resource availability and allocation
• Develop detailed project plans to monitor and track progress
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Successfully manage the relationship with the client and all stakeholders
• Run, manage & develop customer facing project status meetings as required.
• Create and maintain comprehensive project documentation
• Collaborate with project managers worldwide to improve PM efficiency
• Foster relationships with customers enabling future account sales
• Work collaboratively with the Professional Services Team, Customer Engagement team and assist is the proper expectation of resources and timing.
• Internalize every aspect of the customer experience as it relates to delivery excellence.
• Assist in the development and/or review of SOWs, MSAs, and other related documentation
• Maintain high levels of customer/partner engagement with a focus on CSAT and NPS.
• Coordinate feedback and insight from customer engagements to improve the product, delivery kits and overall customer experience.
• Continually work to identify, develop and share new uses for UiPath.
• Identify best practice artifacts that can be packaged into delivery kits and shared with partners
• Help drive customer references and case studies.
• Experience supporting U.S. Department of Dfense (DoD) customers
• Must be based in the Washington, DC metropolitan area
• Ability and willingness to travel up to 20%