Desktop Support | Level II
Contract W2
On-site
Depends on Experience
Dahl Consulting
Fitment
Dice Job Match Score™
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Job Details
Skills
- Desktop Support
- Device Imaging
- Hardware Deployment
- Asset Management
- IT Support
Summary
Title: Desktop Support | Level II
Location: Hartford, CT
Job Type: Contract (6 Months)
Compensation: $
Industry: Insurance & Financial Services
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About the Role
We are hiring a Desktop Support Technician II on behalf of our client, a large organization in the insurance and financial services industry. This role will support day-to-day technology operations within an equipment depot, with a focus on imaging, configuring, shipping, receiving, tracking, and refreshing end-user devices.
The ideal candidate is hands-on, organized, and comfortable working with computer hardware, asset management systems, and device deployment processes.
Job Description
As a Desktop Support Technician II, you will help prepare and manage technology equipment for new hires, hardware replacements, break/fix requests, and scheduled device refreshes. You will work closely with internal support teams to ensure devices are properly configured, documented, and distributed.
Key responsibilities include:
Qualifications
Required
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.
How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
Location: Hartford, CT
Job Type: Contract (6 Months)
Compensation: $
Industry: Insurance & Financial Services
---
About the Role
We are hiring a Desktop Support Technician II on behalf of our client, a large organization in the insurance and financial services industry. This role will support day-to-day technology operations within an equipment depot, with a focus on imaging, configuring, shipping, receiving, tracking, and refreshing end-user devices.
The ideal candidate is hands-on, organized, and comfortable working with computer hardware, asset management systems, and device deployment processes.
As a Desktop Support Technician II, you will help prepare and manage technology equipment for new hires, hardware replacements, break/fix requests, and scheduled device refreshes. You will work closely with internal support teams to ensure devices are properly configured, documented, and distributed.
Key responsibilities include:
- Retrieve devices from inventory and prepare them in the designated build area.
- Image and configure computers and other devices for new hires, break/fix requests, and equipment refreshes.
- Connect and configure devices on the network for deployment.
- Receive, package, and ship computer equipment.
- Update equipment and asset information in SharePoint and internal asset/depot databases.
- Maintain accurate device inventory and asset records throughout the deployment and return process.
- Perform data wipes on iPhones and prepare devices for disposal or refurbishment.
- Assist with hardware refresh and equipment lifecycle activities.
- Coordinate with internal support teams to ensure equipment is prepared and distributed appropriately.
- Perform other miscellaneous technical and operational tasks within the equipment depot.
- Safely lift, push, and pull equipment weighing up to 50 pounds.
Required
- Experience providing desktop, hardware, or IT support in a professional environment.
- Experience imaging, configuring, or deploying computers and end-user devices.
- Familiarity with computer hardware, peripherals, and basic device troubleshooting.
- Experience with inventory, asset tracking, or equipment management processes.
- Ability to accurately document and update asset information in systems or databases.
- Ability to receive, package, and ship computer equipment.
- Strong attention to detail and organizational skills.
- Ability to manage multiple device requests and priorities in a fast-paced environment.
- Ability to lift, push, and pull equipment weighing up to 50 pounds.
- Experience supporting new-hire device deployments, hardware refreshes, or break/fix processes.
- Experience with SharePoint or similar asset-tracking/documentation platforms.
- Experience working in an IT equipment depot, hardware staging, or device lifecycle environment.
- Experience securely wiping mobile devices and preparing equipment for refurbishment or disposal.
- Experience working with internal IT support or infrastructure teams.
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 10109792
- Position Id: 30236
- Posted 22 hours ago
Company Info
Since 1993, Dahl Consulting has been a leader in providing and implementing adaptive staffing and workforce solutions for its clients. DAHL specializes in workforce process management, vendor management services, as well as sourcing and staffing services. Their workforce solutions and programs ensure clients have the right people, the right process, and the right relationships, all at the right cost. DAHL s size and service offerings enable them the flexibility to provide simple and affordable solutions adaptable to any enterprise s current program, as well as future growth. Visit www.dahlconsulting.com for more information.
The mission of Dahl Consulting is to assist businesses with the creation, delivery, and support of new and existing systems to improve their level of performance through one or a combination of our service offerings. Our core competency is managing the process of procuring contract and temporary labor by finding creative ways to maximize the efficiency and effectiveness of the customer's contingent labor program.
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