Description
We are seeking a ServiceNow Developer with extensive Hardware Asset Management (HAM) expertise to design, implement, and optimize ServiceNow ITAM and HAM solutions. This role focuses on configuring and managing auto-discovery capabilities, CMDB architecture, and asset lifecycle workflows while ensuring compliance with industry standards for IT governance, security, and asset management best practices. The developer will work with ServiceNow platform modules, integration tools, and collaborate with IT operations teams to deliver comprehensive asset management solutions.
Duties and Responsibilities
Design and implement ServiceNow Hardware Asset Management (HAM) and IT Asset Management (ITAM) solutions.
Configure and optimize Discovery and Service Mapping for comprehensive asset auto-discovery across on-premises and cloud environments.
Build and maintain Configuration Management Database (CMDB) architecture, including CI relationships, data models, and reconciliation rules.
Develop and maintain ServiceNow workflows, business rules, UI policies, and client scripts for HAM processes.
Implement asset lifecycle management workflows including procurement, deployment, maintenance, and retirement.
Configure and optimize Discovery patterns, probes, and sensors for accurate hardware inventory.
Work with enterprise architects and IT operations to define CMDB strategy, data standards, and governance policies.
Integrate ServiceNow with third-party tools (procurement systems, monitoring tools, cloud platforms) using REST/SOAP APIs and Integration Hub.
Perform CMDB health assessments, data quality audits, and implement normalization and reconciliation strategies.
Collaborate with stakeholders to gather requirements and deliver HAM solutions aligned with ITIL best practices.
Enable reporting and dashboards using ServiceNow Performance Analytics and reporting capabilities.
Apply IT governance, security, and compliance standards (ITIL, ISO 19770, ISO 27001, SOC 2).
Mentor junior developers and provide technical guidance on ServiceNow best practices.
Configure using Agile Methodology
Ability to communicate clearly and consistently with the team and leaders.
Requirements
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
12+ years work experience in IT
7-10 years of experience in ServiceNow development and administration.
5+ years of hands-on experience with ServiceNow Hardware Asset Management (HAM) and ITAM modules.
3-5 years of experience with ITIL processes and IT service management frameworks.
Expert-level proficiency in ServiceNow Discovery, Service Mapping, and CMDB configuration.
Strong experience with ServiceNow scripting (JavaScript, Glide Script, business rules, script includes, Client Scripts, UI Policies, ACLs).
Proven experience implementing auto-discovery across diverse environments (Windows, Linux, network devices, cloud infrastructure).
Deep understanding of CMDB data models, CI relationships, and reconciliation/identification engines.
Experience with ServiceNow Integration Hub, REST/SOAP APIs, and data imports.
ServiceNow Certified System Administrator (CSA) required.
ServiceNow Certified Implementation Specialist - Discovery or ITAM certification (highly preferred).
Strong problem-solving, analytical, and troubleshooting skills.
Experience with data migration and transformation using Import Sets and Transform Maps.
Knowledge of ServiceNow platform upgrades and update set management.
Experience in Flow Designer
Must be able to obtain and maintain a Public Trust Clearance.
Skills
Servicenow, Itsm, Cmdb, Implementation, Itom, hardware asset management, it asset management, agile, rest, soap, apis, data imports, flow designer, javascript, ci/cd, windows, linux
Additional Skills & Qualifications
Additional ServiceNow certifications (CIS-Discovery, CIS-HAM, CIS-SAM, Application Developer).
Experience with ServiceNow Software Asset Management (SAM) and license optimization.
Knowledge of cloud asset discovery (AWS, Azure, Google Cloud Platform).
Experience with ServiceNow Performance Analytics and custom reporting solutions.
Exposure to CI/CD pipelines for ServiceNow (Azure DevOps, Jenkins, Git-based version control).
Experience with ServiceNow App Engine Studio and Flow Designer.
Knowledge of network discovery protocols (SNMP, WMI, SSH, JDBC).
Familiarity with IT asset management standards (ISO 19770, ITIL 4).
Experience with ServiceNow Event Management and operational intelligence.
Understanding of vulnerability management integration with CMDB.
Experience Level
Expert Level
Job Type & Location
This is a Contract to Hire position based out of Washington, DC.
Pay and Benefits
The pay range for this position is $65.00 - $80.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Washington,DC.
Application Deadline
This position is anticipated to close on Apr 24, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 101054TS
- Position Id: JP-005962458
- Posted 19 hours ago
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