IT Product Manager – CIAM

Job Role: IT Product Manager – CIAM

Location: Remote (preferred hours will be 09:00 AM to 05:00 PM CST)

Timeline to submit the profiles: Monday, June 22, 2026

Job Description: Product Analyst – CIAM

Top Skill Set:

• Product experience in creating user stories, epics.
• Product experience in researching.
• Product experience in collecting and identifying data.
• CIAM experience writing user stories
• CIAM experience with researching

Notes:

• There is no possibility to convert to employee.
• This will be a remote position, preferred hours will be 9-5 p CST with flexibility.
• Travel will not be required.
• Candidate should be prepared for 3 interviews.

We are seeking a detail-oriented and analytical Product Analyst to support our team. The ideal candidate will play a critical role in gathering requirements, analyzing business processes, and ensuring a seamless integration of the CIAM solution across all relevant channels.

Key Responsibilities

• Work closely with stakeholders to elicit, document, and validate business and technical requirements for the CIAM platform.
• Analyze existing authentication and authorization workflows and identify opportunities for improvement using the CIAM solution.
• Assist in mapping user journeys and defining use cases for login, registration, password management, and multi-factor authentication across all channels.
• Collaborate with project managers, developers, and QA teams to ensure requirements are accurately implemented and tested.
• Monitor and report on project progress, risks, and issues, ensuring timely resolution and escalation when necessary.
• Support user acceptance testing (UAT) and provide training and documentation to business users and support teams.

Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field.
• 2+ years of experience as a business or product analyst, preferably with identity management or digital authentication projects.
• Strong understanding of CIAM concepts, security protocols (OAuth, SAML, OpenID Connect), and digital channel integration.
• Understanding of Identity Provider (IdP) platforms, Multi-Factor Authentication (MFA) policy design, and adaptive/risk-based authentication strategies.
• Foundational working knowledge of Splunk and SQL for querying, analyzing, and reporting.
• Excellent analytical, communication, and problem-solving skills.
• Experience working in agile project environments is a plus.