Duck Creek Policy Solutions Architect - Hybrid

Position: Duck Creek Policy Solutions Architect

Location: Milwaukee, WI (Hybrid – Onsite)

Duration: Long-term

Mandatory Skills: Duck Creek Policy Solutions, Architectural experience

About the role:

• We are seeking a seasoned Duck Creek Solution Architect to lead end-to-end architecture design and delivery of Duck Creek-based solutions across Policy, Billing, and Claims for P&C carriers.
• You will own the target architecture guide implementation teams and ensure solutions meet business outcomes for scalability, performance, security and regulatory compliance in the US insurance market

Key Responsibilities:

• Architecture Ownership: Define target and interim architectures for Duck Creek Policy Billing, and Claims govern solution integrity across discovery, design, build and go live
• Requirements Road mapping Translate business LOB needs into scalable solution blueprints, integration designs, data models and product configuration strategies
• Platform Expertise Lead configuration and extensions using Duck Creek tools, Author Forms Templates, Anywhere APIs, Producer codes, Rating Product Studio, ensuring upgrade-safe patterns
• Integration of Data Design APIs and event flows oversees data migration, archival, and reporting architectures, operational data stores, EDW, and downstream analytics
• Nonfunctional Excellence: Establish performance availability, resiliency, and DR patterns, caching, throttling, async processing, autoscaling, blue green canary
• Cloud DevOps: Define CICD pipelines, environment, strategy, infrastructure as code and observability for cloud native deployments, Azure, AWS
• Security Compliance Ensure SOC2ISO27001 controls privacy and regulatory alignment, e.g., state DOI rules, UET AeSignature PCI for payments
• Delivery Leadership: Provide technical leadership to the engineer’s configuration specialists, BAQA review estimates, design docs, and code config to remove delivery risks
• Stakeholder Management Partner with business leaders, underwriting claims ops, product owners, and vendor teams to run architecture reviews and exec-level updates
• Standards Reuse: Establish reference architectures, reusable accelerators, best practices and guardrails for multiprogram scale
• Change Release Govern release readiness cutover strategies hyper care and post go live optimization

Required Qualifications:

• Experience 15 years in enterprise software with 8 years designing and delivering Duck Creek solutions, Policy, Billing, Claims for P&C carriers in the USA
• Platform Depth Hands-on with Duck Creek Author Product Rating Forms Templates Anywhere APIs Pascal TCF batch and document services and upgrade strategies
• Insurance Domain Strong knowledge of US PC products Personal Auto Homeowners Umbrella Commercial Auto GL BOP Property rating ISO filings endorsements compliance and bureau updates
• Architecture Skills Proven track record with microservices API led integration, event-driven designs 12factor apps, and domain-driven design
• Cloud DevOps Production experience on Azure and or AWS infrastructure as code ARM Bicep Terraform containerization Docker Kubernetes CICD Azure DevOps GitHub Actions Jenkins and observability App Insights CloudWatch ELK

Primary Skills (Must Have):

• Duck Creek Suite Policy Billing Claims Author Rating Forms Templates Anywhere APIs batch processing product configuration product modelling
• Programming Config Duck Creek Author TCF CNET JSONXML JavaScript for UI customizations where applicable
• Integration RESTSOAP APIs API Gateways Kong Apigee Azure API Management event streaming Kafka webhooks SSO SAMLOIDC
• Cloud Containers Azure AKS ACR Key Vault App Gateway Storage Docker Kubernetes
• DevOps Git branching strategies CICD pipelines artifact version management automated testing feature flags
• Security AppSec and cloud security best practices, encryption, secrets management, vulnerability remediation, audit logging
• Data SQL Server performance tuning, indexing, data migration, archival strategies, reporting feeds for BI analytics

Required Qualifications:

• Ecosystem Integration Payment gateways document generation, e.g., Smart Communications Thunderhead Ghost Draft, e-signature DocuSign, address validation, fraud rating engines, ISOAAIS content
• Enterprise Tools MuleSoft Boomi Azure Integration Services BPM Workflow RPA for operational efficiency
• Analytics Reporting Snowflake Databricks Power BI event sourcing patterns

Soft Skills:

• Leadership Influence Ability to drive technical decisions across cross-functional teams and vendor partners, coach and mentor engineers and product teams
• Communication: Translate complex technical concepts for executives and nontechnical stakeholders, produce clear architecture docs and diagrams
• Stakeholder Management Facilitate workshops, negotiate tradeoffs, and build consensus across underwriting claims, finance and compliance