Jira Administrator

Description
The Jira Administrator is responsible for the administration, configuration, optimization, and ongoing support of Atlassian Jira and related tools to enable effective project management, agile and hybrid development practices, and workflow automation. This role partners closely with development teams, project managers, and business stakeholders to ensure Jira and the Atlassian ecosystem are leveraged effectively for tracking, reporting, collaboration, and continuous improvement.
Application Administration
Configure and maintain Jira projects, workflows, screens, issue types, custom fields, permissions, and notifications.
Administer users, groups, and roles to ensure appropriate access control.
Monitor system performance, availability, and health; troubleshoot and resolve issues.
Assist with regular system upgrades, platform maintenance, and security patching in compliance with organizational standards.
Support and participate in Jira Server/Data Center to Jira Cloud migration activities, as applicable.

Customization & Optimization
Design and implement custom workflows, dashboards, reports, and automation rules to support business and technical teams.
Administer and support third party add ons/plugins (e.g., ScriptRunner, Automation tools, reporting extensions).
Integrate Jira with other enterprise tools (e.g., ServiceNow, Confluence, Slack, CI/CD pipelines).
Continuously evaluate and optimize Jira usage, performance, and configuration to meet evolving organizational needs.

Support & Training
Provide Tier 2/3 support for Jira related incidents and service requests.
Manage and resolve Incident and Request tickets in accordance with service standards.
Develop and deliver training sessions, quick start guides, and documentation for end users and project teams.
Act as a liaison between technical teams and business stakeholders, translating requirements into effective Jira configurations.

Data Management & Reporting
Ensure data integrity, system backups, and audit readiness.
Generate and maintain reports and dashboards for project tracking, performance metrics, and executive visibility.
Support data migration, cleanup, and validation activities as required.

Skills
Jira, Confluence, Administration, Atlassian
Top Skills Details
Jira,Confluence,Administration,Atlassian
Additional Skills & Qualifications
Education
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
Experience
3-5 years of hands on experience administering Jira Server or Jira Data Center in a mid sized or large organization.
Experience supporting Agile methodologies (Scrum, Kanban) and hybrid project management approaches.
Demonstrated experience configuring Jira for both technical and business users.
Experience Level
Intermediate Level
Must have Jira/ Atlassian experience in an enterprise environment
Job Type & Location
This is a Contract position based out of Baltimore, MD.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Baltimore,MD.
Application Deadline
This position is anticipated to close on Feb 12, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.