Business Analyst Mid

Job Description

ECS is seeking a Business Analyst to work in our Windsor Mill office.

Position Responsibilities:

Collaborates across technical team identifying training opportunities.

Works with subject matter experts translating application tool capabilities into end user training.

Develops training materials including courses, user guides, checklists, presentations, videos.

Delivers training to various application tool user groups and to internal operational team.

Monitors application tool user community for training needs.

Evaluates training, continually improving performance.

Work with developers to demo "proof of concept" and other mock-ups of proposed solution.

Collaborates with technical writers to support documentation development.

Identify scope gaps and performance assessment

Attend all relevant meetings to achieve knowledge and proficiency in application tool processes and functionality.

Facilitating tabletop exercises.

Salary Range: $101,149.00 - $123,627.00
General Description of Benefits: Benefits Link

Required Skills

Job Requirements:


Bachelor's degree with professional experience in training.

Demonstrated excellence in presentation skills from team meetings to large classroom settings.

Ability to translate technical concepts, practices, and policies into impactful, simple to understand learning topics.

Willing to learn and adapt to new technology.

Shows a proactive and creative approach to solving problems and when developing training and communication materials.

Demonstrated excellence in written communications--clear, effective, and grammatically correct.

Must be detail-oriented and dedicated to upholding established governance and quality standards.

Must be an interested and motivated learner to achieve fluency in program subject matter, incorporating knowledge gained and insights into training.

Proficient in the use of Microsoft Office Suite, Visio, Confluence, SharePoint, Adobe, Jira, and virtual meeting applications (Zoom, Microsoft Teams, etc.).

Excellent time management skills.

Desired Skills

Additional Experience Preferred:

Experience successfully implementing projects within a U.S. federal government agency or similarly large organization with a diverse and matrixed organization.

One to two years' experience in cybersecurity awareness and privacy protection within an enterprise.

Experience challenging established practices and advocating for best practice continuous improvement.

Experience working in a fast-paced environment.

ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3800+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.