Scrum Master - San Ramon, CA

Job Title: Scrum Master

Hiring Company: Epik Solutions
Fulltime with Epik Solutions
Location: San Ramon, CA
Work Schedule: May require initial 2 weeks onsite and then transition to hybrid viz. 2 or 3 days a week onsite work as needed

Compensation: Compensation will depend on experience, with a range of $110,000 - $125,000 for full-time, plus benefits including participation in health insurance, vision, and dental benefits; 401K retirement plan; and paid holidays, vacation and sick leave.

Employment: Applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. This position does not offer sponsorship for employment visas now or in the future. Third-party (C2C) arrangements are not accepted.

Job Summary:

We are seeking an experienced and proactive Scrum Master who will be responsible for leading multiple agile projects and teams, ensuring effective implementation of Scrum practices. In addition to Scrum responsibilities, the individual will serve as the JIRA Administrator, responsible for creating and maintaining JIRA boards, workflows, filters, dashboards, and reporting tools to support project needs. Must have good knowledge of SAFe agile framework.

Key Responsibilities:

Scrum Master Duties:

• Facilitate all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Reviews, Retrospectives).
• Support multiple Scrum teams across various projects simultaneously.
• Remove impediments and foster an environment for high-performing team dynamics and continuous improvement.
• Work with Product Owners to ensure a well-groomed and prioritized backlog.
• Ensure that the teams adhere to Agile principles and best practices.
• Coach team members and stakeholders on Agile/Scrum concepts, values, and practices.
• Monitor team progress using velocity and other Agile metrics.

JIRA Administration Duties:

• Administer JIRA projects, including setup, customization, and maintenance of boards, workflows, fields, and permissions.
• Create and manage JIRA dashboards and reports tailored to project and team needs.
• Support teams in utilizing JIRA effectively for backlog management, sprint tracking, and reporting.
• Develop and implement JIRA automation rules to streamline team workflows.
• Ensure JIRA data integrity and manage regular clean-up and optimization.
• Provide training and support to users on JIRA functionalities and best practices.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Scrum Master Certification (CSM, PSM I/II) required.
• Proven experience (3+ years) as a Scrum Master supporting multiple teams/projects.
• Strong experience with JIRA (Admin level) JIRA project setup, workflows, dashboards, filters, automation.
• Must have knowledge of Lean principles and have done process documentation.
• Excellent facilitation, coaching, and conflict-resolution skills.
• Strong analytical and problem-solving skills.
• Knowledge of other Agile frameworks (Kanban, SAFe).
• Excellent written and verbal communication skills.

Preferred Skills:

• Experience with Confluence integration.
• Familiarity with reporting tools like JIRA Advanced Roadmaps, eazyBI, etc.
• GIS Background

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Epik Solutions is an equal-opportunity employer committed to building a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws.