Senior Salesforce & CPQ Administrator

Who Are We?

Postman is the world's leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration-enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.

P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

The Opportunity

We are seeking a passionate and highly driven individual to join the Revenue Operations team at Postman. The Senior Salesforce Administrator role reports into the Salesforce Manager. The Revenue Operations team is integral to the success of the Go-To-Market organization by helping to drive revenue and productivity across different teams.
What You'll Do

• Platform Ownership: Oversee the overall Salesforce platform to ensure stability, scalability, and optimal performance.
• Solution Design: Design, develop, and customize Salesforce solutions to meet evolving business and technical requirements.
• CPQ: Responsible for designing, configuring, and managing Salesforce CPQ - including product rules, pricing, quote templates, and advanced approval workflows. Collaborates with Sales, Finance, and Operations teams to enhance the CPQ lifecycle. Troubleshoots and resolves CPQ issues related to pricing logic, product setup, and quote generation. Continuously monitors system performance and recommends improvements to increase efficiency and accuracy.
• Collaboration: Partner on key projects to determine business alignment, needs, and system requirements.
• Technical Expertise: Serve as the Salesforce subject matter expert, responsible for configuration, development, integrations, and customizations.
• Process & Documentation: Curate and maintain clear, scalable process documentation and policies across all Salesforce-related workflows within the Postman Salesforce org.
• Integrations: Manage and enhance integrations between Salesforce and other GTM systems (e.g., Ringlead, CLM).
• Data Governance: Ensure data quality, consistency, and integrity across Salesforce through strong governance and best practices.
• Automation: Build and optimize automations using Flow and validation rules to reduce manual effort and improve accuracy.
• User Enablement: Assist with delivering training on all processes, policies, and best practices within the Postman Salesforce Instance.
• Testing & Change Management: Unit/Regression and User Acceptance testing and change management tools.
• Continuous Improvement: Regularly evaluate current configurations and processes to recommend enhancements for long-term sustainability.
• Security & Access Management: Manage user roles, profiles, permission sets, and sharing rules to maintain proper access controls.

About You

• 5+ years of experience in Salesforce Administrator role
• Salesforce Administrator Certification
• Extensive experience with Salesforce Sales Cloud, Salesforce CPQ, and Salesforce reporting and dashboards
• Experience with unit/regression testing and release management of modifications/updates between environment instances
• Experience in requirement gathering, requirement analysis, design, and implementation of Salesforce projects/enhancements
• Excellent troubleshooting skills and ability to support users effectively
• Ability to stay current with Salesforce updates and provide strategic recommendations
• Strong project management skills with experience in system implementation projects
• Superior communication skills with business stakeholders and leadership
• Experience in an agile based environment
• Proficiency in managing user roles, profiles, permission sets, and sharing rules
• Strong expertise in flow automation
• Strong ability to evaluate 3rd party integrations and how they will impact overall system performance
• Comfortable with ambiguity and able to execute with minimal guidance
• Strong attention to detail and ability to manage multiple tasks simultaneously
• Ability to work both independently and as part of a collaborative team

Nice to Have

• Salesforce Advanced Administrator Certification
• CPQ Specialist Certification
• Two years of experience using Agile methodologies

The reasonably estimated base salary for this role ranges from $130,000-$175,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.

What Else?

In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We're building a long-term company with an inclusive culture where everyone can be the best version of themselves.

At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Austin, Tokyo, Bangalore, Hyderabad, London, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.
Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.
Equal opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.