HRMS Functional Support Analyst

Job Description

We are seeking an experienced HRMS Functional Support Analyst with strong hands-on experience supporting, configuring, implementing, and upgrading Workday HRMS applications. The ideal candidate will work closely with business users, functional analysts, and technical teams to provide ongoing application support, lead functional activities, improve business processes, and ensure successful implementation of system enhancements.

The candidate must have strong functional expertise in multiple Workday HR modules, experience leading implementation or upgrade projects, and the ability to translate business requirements into functional designs, configurations, and test scenarios.

Key Responsibilities

• Provide daily functional support, troubleshooting, and issue resolution for Workday HRMS applications.

• Lead or support Workday HRMS implementations, upgrades, and enhancements.

• Gather business requirements, conduct fit-gap analysis, and document functional specifications.

• Configure Workday business processes, workflow approvals, and system functionality.

• Support Workday modules including Workforce Management, Benefits Administration, Payroll, Recruiting, and Absence Management.

• Collaborate with technical teams to translate functional requirements into technical designs and solutions.

• Develop test plans and test scripts; perform QA, system testing, and user acceptance testing.

• Implement and manage Workday application security and user access.

• Develop advanced Workday reports and perform data validation using SQL.

• Support regulatory changes, system releases, and application upgrades.

• Document business processes, functional designs, configurations, and testing results.

• Provide user training, mentoring, and knowledge transfer.

• Work with stakeholders to improve HR workflows and maximize Workday functionality.

Required Qualifications

• 7+ years of operational experience supporting Workday HRMS applications.

• 6+ years of Workday HRMS implementation and upgrade experience.

• At least 2 full Workday HRMS Software Development Life Cycle (SDLC) implementations.

• Experience serving as a Workday Functional Lead on at least 2 implementation and/or upgrade projects.

• Advanced functional knowledge of at least 3 of the following Workday modules:

  • Workforce Management

  • Benefits Administration

  • Payroll

  • Recruiting

  • Absence Management

• Hands-on experience configuring Workday business processes and approval workflows.

• Experience implementing and managing Workday application security.

• Strong experience in requirements gathering, fit-gap analysis, functional design, and business process improvement.

• Experience with QA testing, test planning, test scripts, and system validation.

• Proficiency in Workday reporting and SQL for data review, troubleshooting, and validation.

• Strong analytical, problem-solving, communication, and stakeholder-management skills.

• Bachelor's degree in Business Administration, Management Information Systems, or a related field, or an equivalent combination of education and experience.