Architect with any previous Energy & Utilities domain
Oracle Utilities CC&B exp
Required Qualifications
10+ years of IT experience.
5+ years in Architecture roles.
Strong experience in Energy & Utilities domain.
Hands-on experience with Customer Care & Billing platforms.
Experience in system integration and enterprise architecture.
Strong knowledge of API design and cloud-native architectures.
Excellent stakeholder communication skills.
🔹 Domain Expertise (Energy & Utilities)
Provide expertise in:
Customer onboarding & service requests
Meter-to-cash process
Billing & invoicing
Tariff & rate configuration
Credit & collections
Regulatory compliance
Understand electricity, gas, or water utility operations.
🔹 Technology & Integration
Architect solutions involving:
CRM platforms (e.g., Salesforce, Microsoft Dynamics, Oracle CC&B)
Customer Information Systems (CIS)
Meter Data Management (MDM)
REST/SOAP APIs, ESB, Microservices
Cloud platforms (AWS/Azure/Google Cloud Platform)
Define data integration, event-driven architectures, and API strategies.
🔹 Leadership & Stakeholder Engagement
Collaborate with business stakeholders and product owners.
Translate business requirements into technical architecture.
Lead design reviews and governance forums.
Provide technical leadership to development teams.
Compliance & Security
Ensure compliance with energy regulatory requirements.
Implement data privacy and cybersecurity best practices.
Define audit, logging, and monitoring strategies.
Preferred Experience
Experience with:
Oracle Utilities CC&B
Experience with digital transformation programs.
TOGAF or equivalent certification.
Experience in large-scale utility modernization programs.
Technical Skills
Enterprise Architecture frameworks
Microservices architecture
API management
Cloud (AWS/Azure)
DevOps & CI/CD
Data modeling & ETL
Security & IAM
Key Competencies
Utility Business Process Knowledge
Customer-Centric Architecture
Regulatory Awareness
Scalable System Design
Strategic Thinking