Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Biomedical Equipment Technician (I, II, & III)
Biomedical Equipment Technician I-
Job Summary:
- Working under close supervision, the Biomedical Equipment Technician I is responsible for assisting in the maintenance of biomedical and related equipment that supports clinical engineering operations.
Responsibilities:
- Under close supervision, maintains, repairs, and calibrates patient care medical devices, using general knowledge of lowrisk equipment.
- Correctly and efficiently applies basic technical skills following Original Equipment Manufacturers (OEM) or Alternative Equipment Maintenance (AEM) recommendations.
- Evaluates issues, identifies appropriate resolutions and consults with experienced team members or leadership.
- Performs quality assurance inspections in accordance with applicable codes, standards, and manufacturer recommendations.
- Completes assignments to meet turnaround time and quality metrics.
- Maintains vendor-recommended preventive maintenance program.
- Special projects as assigned by Manager.
- Maintains a cost-effective inventory, utilizing second sources of replacement materials required to service and maintain medical devices within the facilities.
- Maintains appropriate service and calibration documentation in accordance with applicable laws and standards.
- Openly shares information and readily poses clarifying questions. Seeks guidance from senior team members.
- Provides the customer with a professional and enjoyable experience. Approaches customers equipped with attentiveness, empathy, patience, and knowledge.
- Special projects as assigned by Manager.
- On-Call services are 24X7 and may be required as part of this job.
- Performs duties in accordance with Penn Medicine and entity values, policies, and procedures.
- Other duties as assigned to support the unit, department, entity, and health system organization.
Education and/or Experience:
- H.S. Diploma/ GED (Required)
- 1+ years of experience troubleshooting and maintaining electromechanical systems OR current enrollment in/completion of a Clinical Engineering/BMET program with internship OR completion of a specialized OEM training course with 1+ years of field experience (Required)
- DoD BMET Program (Preferred)
- Associate's degree and related experience (Military or Healthcare hospital environment); internship experience (Required)
- Bachelor's degree and related experience and/or training, or equivalent combination of education and experience; internship experience (Preferred)
Certifications:
- AAMI certification (Preferred)
Skills & Abilities:
- Must be capable of trouble-shooting bio-medical devices and related equipment
- Must possess knowledge about the proper use of diagnostic tools, test equipment and software, where applicable
- Experience working with medical hardware, software and equipment products
- Strong customer service orientation and ability to follow through issues to resolution.
- Ability to interact with all levels of Health System personnel to include: management staff, consulting staff, clinicians, clinical administrators, etc.
- Familiar with process improvement activities, preferred
- Knowledge of healthcare operations and the use of medical technology in the practicing healthcare environment, preferred
- Must be able to function as part of a team providing a high level of quality service to clients
- Ability to utilize Microsoft Office and asset management software
- Understanding of medical PCs, peripherals, medical network hardware, clinical network applications and cybersecurity, preferred
Biomedical Equipment Technician II-
Job Summary:
- Working under moderate supervision, the Biomedical Equipment Technician (BMET) II is responsible for assisting in the maintenance of biomedical and related equipment that supports Clinical Engineering operations.
Responsibilities:
- Under moderate supervision, maintains, repairs, and calibrates patient care medical devices. Provides technical support for low and medium risk equipment.
- Correctly and efficiently applies basic and expanded technical skills following Original Equipment Manufacturers (OEM) or Alternative Equipment Maintenance (AEM) recommendations.
- Evaluates issues, identifies a resolution and consults with more experienced team members or leadership as needed.
- Completes assignments to meet turnaround time and quality metrics.
- Performs quality assurance inspections in accordance with applicable codes, standards, and manufacturer recommendations.
- Maintains vendor-recommended preventive maintenance program.
- Maintains a cost-effective inventory, utilizing second sources, of replacement materials required to service and maintain medical devices within the facilities.
- Maintains appropriate service and calibration documentation in accordance with applicable laws and standards.
- Provides technical training and mentorship to entry level Biomedical Equipment Technicians (BMET) concerning patient care medical devices. Assists staff with tasks that have been mastered.
- Uses understanding of Regulatory and Safety requirements to communicate Biomed compliance to departmental owners.
- Assists with training of clinical personnel on user operation and maintenance of equipment, as needed.
- Recommends the use of outside service personnel, as required.
- Researches industry Best Practice and uses information to solve current challenges or issues.
- Attends pertinent service and training seminars as required, to enhance skill level and decrease device operational costs, post warranty.
- Assists with the acceptance inspections, the relocation of existing, and with the installation of new equipment when required.
- Provides the customer with a professional and enjoyable experience. Approaches customers equipped with attentiveness, empathy, patience, and knowledge.
- Special projects as assigned by Manager.
- On-Call service are 24x7 and may be required for this job.
- Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
- Other duties as assigned to support the unit, department, entity, and health system organization
Education and/or Experience:
- H.S. Diploma/ GED (Required)
- 2+ years of experience troubleshooting and maintaining electrotechnical systems (Required)
- Associates Degree and 1+ year of related experience (Military, Healthcare, hospital or field service environment (Preferred)
- Bachelor's degree and 0-1 year of related experience and/or training, or equivalent combination of education and experience (Preferred)
- DoD BMET Program and 1+ years of related experience (Military, Healthcare, hospital or field service environment) (Preferred)
Certifications:
- AAMI certification (Preferred)
Skills & Abilities:
- Must be capable of trouble-shooting bio-medical devices and related equipment
- Must possess knowledge about the proper use of diagnostic tools, test equipment and software, where applicable
- Experience working with medical hardware, software and equipment products
- Understand medical device usage within a health system environment
- Experience working with Health System process and/or system design concepts
- Strong customer service orientation and ability to follow through issues to resolution.
- Ability to interact with all levels of Health System personnel to include: management staff, consulting staff, clinicians, clinical administrators, etc.
- Familiar with process improvement activities, preferred
- Knowledge of healthcare operations and the use of medical technology in the practicing healthcare environment required, preferred
- Must be able to function as part of a team providing a high level of quality service to clients
- Ability to utilize Microsoft Office products and asset management software
- Understanding of medical PCs, peripherals, medical network hardware, clinical network applications and cybersecurity, preferred
Biomedical Equipment Technician III-Job Summary:
- Working under limited supervision, the Biomedical Equipment Technician (BMET) III is responsible for assisting in the maintenance of biomedical and related equipment that supports Clinical Engineering operations.
Responsibilities:
- Working under little to no supervision, maintains, repairs and calibrates patient care medical devices. Provides technical support for low, medium and high risk equipment, utilizing a strong understanding of medical device integration and networking.
- Correctly and efficiently applies basic and expanded technical skills following Original Equipment Manufacturers (OEM) or Alternative Equipment Maintenance (AEM) recommendations.
- Evaluates issues, identifies a resolution and independently completes repair. As needed, engages senior team members or leadership for consultation or guidance.
- Completes assignments to meet turnaround time and quality metrics.
- Performs quality assurance inspections in accordance with applicable codes, standards, and manufacturer recommendations.
- Maintains vendor-recommended preventive maintenance program.
- Maintains a cost-effective inventory, utilizing second sources of replacement materials required to service and maintain medical devices within the facilities.
- Maintains appropriate service and calibration documentation in accordance with applicable laws and standards. Provides technical training and mentorship to junior Biomedical Equipment Technicians (BMET) concerning patient care medical devices. Assists staff with tasks that have been mastered.
- Uses understanding of Regulatory and Safety requirements to communicate Biomed compliance to departmental owners.
- Assists with training of clinical personnel on user operation and maintenance of equipment, as needed. Provides technical assistance and instruction to personnel regarding equipment operation and maintenance. Recommends the use of outside service personnel, as required.
- Researches industry Best Practice and uses information to solve current challenges or issues.
- Participates in environment of care (EOC) rounds with follow up corrective action plan.
- Attends pertinent service and training seminars as required, to enhance skill level and decrease device operational costs, post warranty.
- Assists with equipment planning and pre-purchase evaluations of new equipment.
- Assists with the acceptance inspections, the relocation of existing, and with the installation of new equipment when required.
- Provides the customer with a professional and enjoyable experience. Approaches customers equipped with attentiveness, empathy, patience, and knowledge.
- Reviews outcome of preventive maintenance actions and makes recommendations to department staff concerning improvements.
- Provides or assists with in-service educational programs on use of equipment.
- Recommends new equipment and testing procedures.
- Collaborates with Information Services to ensure Health Insurance Portability and Accountability Act (HIPAA) compliance and connectivity of biomedical devices.
- Understands and complies with Joint Commission and other applicable standards and regulations.
- Special projects as assigned by Manager.
- Position may require on-call 24x7.
- Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
- Other duties as assigned to support the unit, department, entity, and health system organization
Education and/or Experience:
- H.S. Diploma/ GED (Required)
- 5+ years of experience troubleshooting and maintaining electromechanical systems (Required)
- Associate's degree and 4+ years of related experience (Military, Healthcare, hospital or field service environment) (Preferred)
- Bachelor's degree and 3+ years of related experience and/or training or equivalent combination of education and experience (Preferred)
- DoD BMET Program and 4+ years of related experience (Military, Healthcare, hospital or field service environment)
Certifications:
- AAMI certification (Preferred)
Skills & Abilities:
- Must be capable of trouble-shooting bio-medical devices and related equipment
- Must possess knowledge about the proper use of diagnostic tools, test equipment and software, where applicable
- Experience working with medical hardware, software and equipment products
- Understand medical device usage within a health system environment
- Strong customer service orientation and ability to follow through issues to resolution.
- Ability to interact with all levels of Health System personnel to include: management staff, consulting staff, clinicians, clinical administrators, etc.
- Familiar with process improvement activities
- Knowledge of healthcare operations and the use of medical technology in the practicing healthcare environment
- Must be able to function as part of a team providing a high level of quality service to clients
- Ability to utilize Microsoft Office products and asset management software
- Understanding of medical PCs, peripherals, medical network hardware, clinical network applications and cybersecurity
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
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