Urgent Need - Jira setup & Confluence Expert - Remote

Jira & Confluence setup Expert

Overview

We’re looking for an experienced Jira Setup Scrum Master Contractor with a strong Project Management background and deep Jira expertise to lead and coordinate the end-to-end Jira setup for our teams. This role is hands-on and execution-driven, focused on designing, configuring, and rolling out Jira in a way that supports delivery visibility, efficiency, and scalability.

Responsibilities

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position. The below list represents the major tasks assigned to incumbents in this job. They are not intended to be an exhaustive list of all tasks.   
 

• Lead the end-to-end Jira setup (projects, workflows, issue types, boards, permissions, external app configurations, automations)
• Configure Jira for Agile / Scrum / Kanban / hybrid delivery models
• Expert-level Jira proficiency, including workflows, boards, reporting, and coaching teams post-migration
• Hands-on experience with automation-related specifically with RPA and Agentic AI
• Set up epics, backlogs, sprints, releases, dashboards, and reports
• Set up a release process through Jira automations
• Set up and configure Github/Slack integrations per spaces
• Set up documentation spaces for Jira information to show up in Confluence for project statuses, sprints, and releases
• Set up golden sample project / confluence that can be used to configure/base all new projects from
• Define and implement workflow standards, naming conventions, and best practices
• Gather requirements from PMs, delivery teams, and leadership
• Translate delivery and reporting needs into effective Jira configurations
• Coordinate rollout timelines, dependencies, and stakeholder communication
• Provide documentation, walkthroughs, and basic training as needed
• Set up Jira/Confluence to handle internal and external teams and access permissions that are easy to manage
• Ensure a clean handover post-implementation
• Deep understanding of Agile principles, Scrum framework, and iterative delivery
• Ensure sprint-based meetings are effectively facilitated, the outcomes are achieved, and their cadence is maintained.
• Understands fibonacci estimation 

Requirements

• Strong Project Management experience in digital, tech, or agency environments
• Extensive hands-on Jira setup and administration experience
• Proven experience leading Jira implementations or restructures
• Solid understanding of Agile delivery frameworks
• Comfortable working independently and driving execution
• Strong coaching, facilitation, conflict-resolution, and communication skills
• Strong knowledge of development heavy usage of Jira/Confluence

Nice to Have

• Jira Administrator certification
• Experience with Confluence and Jira integrations
• Prior consulting or contractor experience
• Experience setting up Jira for multiple teams or portfolios

Ideal Outcome

A well-structured, scalable Jira setup that:

• Improves visibility across teams
• Supports consistent delivery practices
• Enables clear reporting for leadership
• Is easy for teams to adopt and maintain
• Empowers the current development and QA teams through efficiency