Enterprise Application Support

RESPONSIBILITIES:
Kforce has a client that is seeking an Enterprise Application Support Manager in Mesa, AZ.

Summary:
We are seeking a strategic and technically skilled Enterprise Application Support Manager to lead the support, optimization, and strategic management of our global enterprise applications. This role will oversee the administration of systems such as Oracle Fusion ERP, Oracle FCCS, Oracle PBCS, BlackLine, Salesforce, and ServiceNow. A successful individual in this role will champion improvements that enhance financial reporting, internal controls, processes, and operational efficiency of enterprise applications. They will enable the enterprise to move quicker and serve our customers at scale and with enhanced capabilities.

Responsibilities:
* Collaborate with the accounting and finance teams to understand their business needs and coordinate with IT to implement solutions that meet the business needs, goals, and objectives
* Advise information system business partners on accounting implications during the implementation of new applications
* Manage cross-functional financial systems projects that directly impact accounting/finance to ensure compliance with U.S. GAAP and Sarbanes-Oxley. Serve as a subject matter expert for financial applications which include Oracle Fusion, FCCS, BlackLine and PBCS
* Oversee 1st line support for financial applications, ensuring quick issue resolution and minimal downtime
* Oversee the configuration, support, and delivery of enterprise application services i.e., Oracle, ServiceNow, Salesforce
* Manage day-to-day support of enterprise applications, ensuring availability, reliability, and performance
* Manage incident, problem, and change management processes in alignment with ITIL best practices
* Ensure timely resolution of escalated issues and effective communication with stakeholders
* Coordinate with business units to understand application needs and translate them into support strategies

REQUIREMENTS:
* Requires a Bachelor's degree preferably in Accounting, Finance, Business or related field (CPA preferred, but not required)
* Minimum of 6 years of experience with relevant business and technology experience
* Minimum of 6 years of experience supporting enterprise level applications in a highly complex environment
* Minimum of 6 years of working knowledge of core accounting/finance functions including accounts payable, general accounting, working capital management, cash applications, revenue management and billing, financial reporting, and payroll
* Project management experience with a track record of meeting expectations and delivering agreed-upon results
* Exposure to a variety of general ledger and Enterprise Resource Planning (ERP) applications
* Exposure to key Oracle Fusion configurations and functionality of core financial modules, FCCS and PBCS
* Interpersonal skills with the ability to communicate effectively and interact cross-functionally with individuals and departments throughout the business
* Self-starter with the ability to multi-task and thrive under pressure
* Strong problem-resolution and analytical skills
* Excellent written and verbal communication skills, including summarization of detailed data
* Ability to challenge the status quo and identify improvement opportunities

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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