Technical Support

Job Title: Technical SupportLocation: Wilmington, DE Duration: 9 months Job Description: Provide customer first support for a fast-growing business group of team members in multiple divisions where excellent customer service and engagement are our highest priorities. Heavy focus on laptop support with an even mix of Windows PC s, Macs, and Mobile Devices. Assist the Service Desk by actively taking/resolving intake calls Responsibilities: Provide support for a fast growing group of team members

Genesis10 is currently seeking a PowerUp Technician for a contract position with a Major Financial Institution located in Wilmington, DE. This is an 8+ month contract opportunity. This role focuses on providing customer-first support for a fast-growing business group. The position involves a heavy focus on laptop support for Windows PCs, Macs, and mobile devices, as well as assisting the Service Desk by actively taking and resolving intake calls. Responsibilities: Provide support for a fast-grow

Description: Onsite in Wilmington, DE Our client seeks a PowerUp Technician to provide walk-up technical support for internal associates in a high-traffic campus environment. The role focuses on laptops, with an even mix of Windows and macOS, plus mobile devices. The technician will resolve low to moderate complexity issues, deliver customer-first service, and collaborate with peers for cross-platform support and process improvements. Due to client requirements, applicants must be willing and

Job Title: Technical Support Location: Wilmington, DE Duration: 6+ Months (Extension Possible) Skills & Experience Needed: At least 2 years of experience with Windows 10 or earlier operating systems. At least 1 year of experience with macOS - Experience in supporting 100+ end users At least 2 years of experience in Software troubleshooting, remote administration and end user support. At least 2 years of experience with ticketing and traffic reporting tools (Zendesk, HPSM, ServiceNow). 1+ years