Inventory Control Analyst 1

Description: Actual Title of the role: IT Hardware Asset Admin (Official is Inventory Control Analyst 1) Top Skills: Associates in computer related field. BS in Computer Information Systems, or equivalent degree preferred Experience with Windows 11, and Office 365. Must be able to use MS Excel, MS Work, and MS Outlook. Minimum 1 year experience working in an IT Asset Group Inventory room, or equivalent stockroom. Minimum 1 year experience using ServiceNow Incident, and Asset Management (Hardwar

Location: Hybrid - Atlanta, GA (Local candidates only) The IT Service Desk Technician provides first- and second-level technical support to employees by diagnosing, troubleshooting, and resolving hardware, software, network, and application issues. This position serves as the primary point of contact for IT support requests, ensuring timely resolution of incidents and service requests while delivering exceptional customer service. The technician supports endpoint devices, Microsoft 365 services

Job Description: The IT Service Desk Technician provides first- and second-level technical support to agency employees by diagnosing, troubleshooting, and resolving hardware, software, network, and application issues. This position serves as the primary point of contact for IT support requests, ensuring timely resolution of incidents and service requests while delivering exceptional customer service. The technician supports endpoint devices, Microsoft 365 services, identity management, asset lif

Position Summary: Under general supervision, the IT Service Desk Technician provides first- and second-level technical support to agency employees by diagnosing, troubleshooting, and resolving hardware, software, network, and application issues. This role serves as the primary point of contact for IT support requests, ensuring timely resolution while delivering exceptional customer service. Key Responsibilities: Customer Support: Serve as the primary point of contact for IT incidents via remote,