Five9 Administer and support

Role: Sr. Amazon Connect Developer (W2 Only) Location: Jersey City, NJ (Onsite) Skill: Amazon Connect, AWS, Java, React Job Description: - Gather, analyze, and document business requirements for Outbound and Inbound Calls. - Design, configure, develop, and maintain Amazon Connect contact center solutions. - Configure, customize, and support Amazon Connect contact flows, including inbound flows, outbound flows, customer queue flows, transfer flows, callback flows, and whisper flows. - Config

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

Title: Five9 Support Engineer Location: Stamford, CT/Remote Position: Contract JD: Administer and support the Five9 Intelligent Cloud Contact Center platform. Experience 7-8 years Configure inbound and outbound call flows, IVRs, ACDs, campaigns, and routing strategies. Developed and maintained integrations between Five9 Cloud Contact Center and enterprise applications using Five9 REST APIs and Web Services. Integrated Five9 with CRM platforms such as Salesforce, Microsoft Dynami

Role Name: Dynamics 365 CCaaS & Copilot Studio Architect Location: New York, NY | Atlanta, GA | Chicago, IL (Onsite) Duration: Fulltime Must be legally authorized to work in the United States without current or future employer sponsorship Client is seeking aDynamics 365 CCaaS & Copilot Studio Architectto lead theend to end architecture, design, and technical governanceof enterprise scale contact center and customer experience (CX) solutions built on the Microsoft ecosystem. Th