EUC/Desktop Engineer

Omaha, NE, US • Posted 2 hours ago • Updated 2 hours ago
Full Time
No Travel Required
On-site
$60,000 - $70,000/yr
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Fitment

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Job Details

Skills

  • Desktop
  • EUC

Summary

Introduction:

The EUC/Desktop Engineer will be responsible for providing technical support for desktops and end-user computing devices. They will diagnose and troubleshoot technical issues, manage and troubleshoot hardware and software, and ensure a seamless user experience.

Responsibilities:

  • Diagnose and troubleshoot technical issues related to desktops and end-user computing devices
  • Manage and troubleshoot Mac hardware and software
  • Provide technical support for account setup, network configuration, software, and hardware issues
  • Utilize ITSM tools like ServiceNow for ticket management
  • Communicate effectively with end-users to provide step-by-step technical help

Requirements:

Required Skills:

  • Experience in desktop support and end-user computing
  • Proficiency in managing and troubleshooting Mac hardware and software
  • Excellent problem-solving and communication skills
  • Ability to diagnose and troubleshoot technical issues
  • Knowledge of ITSM tools like ServiceNow

Preferred Skills:

  • Experience with Jamf
  • Certifications in desktop support or end-user computing
  • Experience in a similar role providing technical support
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91172467
  • Position Id: 9093084
  • Posted 2 hours ago

Company Info

About TATA Consultancy Services Limited

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large.

With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises.

Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment.

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RS

Rituraj Singh

Recruiter @ TATA Consultancy Services Limited
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