Senior Product Manager

Job#: 3029330

Job Description:

Position Description:

Employees in this job function are responsible for development and management of activities for software products, web applications, mobile apps, online platforms and connected devices throughout its lifecycle of planning, definition, production, release, and end of life. They focus on value, viability, design, usability and feasibility and collaborate with business and technology stakeholders to design and shape the vision and future of a product. They serve as central resource, collaborating with design, process, test, quality and marketing teams as the product moves from definition to end of life.

Key Responsibilities

• Conduct market research to design and develop product vision and strategy. Consider broader digital ecosystem of the organization to ensure alignment with overall digital strategies and goals.
• Collaborate closely with software developers, and business stakeholders to define and develop the roadmap, MVPs, and MLPs. Develop business case for new features.
• Create and maintain a product roadmap, outlining the strategic direction, priorities, and timelines. They initiate, drive and colon the programs related to their respective products
• Review and approve actionable user stories with well-defined acceptance criteria for product features. Maintain comprehensive feature documentation, user training materials, and tutorials
• Identify key metrics and performance indicators to monitor and measure the success of the product/service
• Make decisions that impact the product's business aspects, such as pricing, target audience, and revenue models and are responsible for product P&L
• Lead product direction with relevant knowledge of industry and consumer trends, competitive analysis and in-person customer research
• Collaborate with tech lead and at times developers, security and quality team to manage UAT and security aspects to evaluate the results and determine the readiness for feature/ product release

Skills Required:

• Business Requirements: Translating complex organizational goals into clear, actionable requirements that ensure the unified billing platform meets all customer needs and financial, operational, and compliance objectives.
• Agile Software Development: Leading the cross-functional team through iterative development cycles, efficiently managing the product backlog to deliver high-quality billing in a fast-paced environment.
• Data Analysis: Leveraging data to identify trends, measure success, and drive evidence-based product and prioritization decisions.
• Technical Requirements: Defining non-functional requirements and bridging the gap between business needs and engineering by reviewing technical specifications for platform capabilities, API integrations, and overall system architecture.
• Customer Insight: Participating in the synthesis of user feedback and behavior patterns to design a seamless, intuitive billing experience that reduces payment friction and enhances customer satisfaction.

Experience Required:

8+ years as Product/Delivery Mgr

Experience Preferred:

• Direct experience with recurring billing, invoicing, and payments.
• Ideally will have experience in the context of B2B subscriptions or financial services.

Education Required:

Bachelor's Degree

Additional Information :

***This role follows a hybrid schedule (4 days per week in office) for candidates in Southeast Michigan who can commute to Dearborn. Exceptional candidates based outside of Southeast Michigan may also be considered by the customer***

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.