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IT Support Specialist - Account Administration

Kansas City, MO, US • Posted 1 day ago • Updated 5 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

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Job Details

Skills

Technical Support
Performance Management
Project Management
Preventive Maintenance
Lifecycle Management
Cloud Computing
Identity Management
Information Technology
Computer Science
Microsoft
Microsoft Excel
Microsoft Outlook
Organizational Skills
Attention To Detail
Documentation
Auditing
Regulatory Compliance
HIPAA
Privacy
Communication
Management
Health Care
Group Policy
Microsoft Office
Microsoft Exchange
Licensing
Windows PowerShell
Scripting
Access Control
RBAC
Electronic Health Record (EHR)
Epic
Cerner
MEDITECH
Microsoft Azure
Active Directory
IT Service Management
ServiceNow
JIRA
BMC Remedy
Provisioning
Workflow

Summary

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.

Please log into myWORKDAY to search for positions and apply.

IT Support Specialist - Account Administration

101 Truman Medical Center

Job Location
Kansas City

Kansas City, Missouri

Department

IS Technical Support

Position Type

Full time

Work Schedule

7:00AM - 4:30PM

Hours Per Week

40

Job Description

The IT Specialist - Account Creation is responsible for the provisioning, maintenance, and lifecycle management of user accounts across Active Directory, local systems, cloud platforms, and Electronic Health Record (EHR) applications. Ensures accurate and timely account administration in alignment with organizational security policies and access control standards. Operates as a key support resource for identity and access management processes, contributing to the secure and efficient operation of the organization's technology environment.

Minimum Requirements

Associate's degree in Information Technology, Computer Science, or a related field or the equivalent in combination of education and work experience.
Basic computer proficiency including working knowledge of Microsoft applications, (Word, Excel, Outlook)
Strong organizational skills and attention to detail, particularly in documentation and audit trail maintenance.
Ability to handle sensitive information with discretion and in compliance with HIPAA and organizational data privacy policies.
Effective written and verbal communication skills with the ability to explain technical processes to non-technical staff.
Ability to prioritize and manage multiple requests in a fast-paced environment.

Preferred Qualifications

Experience in a healthcare or hospital IT environment. Demonstrated experience with:
Active Directory (users, groups, OUs, and Group Policy basics)
Microsoft 365 administration (Exchange Online, Teams, licensing)
User account provisioning and deprovisioning workflows
Basic PowerShell or scripting for administrative task.
Familiarity with role-based access control (RBAC) principles and the principle of least privilege.
Familiarity with Electronic Health Record (EHR) platforms such as Epic, Cerner, or Meditech.
Experience with Azure Active Directory (Entra ID) and hybrid identity environments.
Knowledge of ITSM ticketing platforms (e.g., ServiceNow, Jira, Remedy). Experience with automated provisioning workflows or identity governance tools.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTL939009
Position Id: ae0d47c13e2b6ab65c4761a18fd20817
Posted 1 day ago

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