JMC POS Lead || Location: USA (Remote) || Employment Type: Full-time /Contract

Job Title: JMC POS Lead

Location: USA (Remote)
Employment Type: Full-time /Contract
Experience Level: 12+ years in IT, with strong POS expertise

Client: Retail domain (Fashion and Apparels)

Role Overview:

We are seeking an experienced JMC POS Lead to manage and support Point of Sale (POS) systems in a retail environment. The ideal candidate will have hands-on experience with JumpMind Commerce (JMC) POS or Oracle Retail Point of Service (Or POS), strong troubleshooting skills, and a solid background in Java-based technologies. This role involves L2/L3 support, production issue resolution, and collaboration with cross-functional teams to ensure seamless POS operations.

Key Responsibilities:

• Lead and manage POS application support for retail stores, ensuring high availability and performance.
• Provide L2/L3 support for POS systems, including incident analysis, root cause identification, and resolution.
• Collaborate with development and infrastructure teams to troubleshoot and resolve production issues.
• Implement enhancements and integrations for POS systems using Java, Spring, Spring Boot, and Microservices.
• Develop and maintain SOAP/REST web services for POS-related functionalities.
• Work with PostgreSQL databases and messaging systems like Pub/Sub and RabbitMQ.
• Manage code repositories using GIT and ensure proper version control.
• Coordinate with cloud teams for deployments and configurations on Google Cloud Platform or AWS.
• Participate in Agile development methodologies, including sprint planning and daily stand-ups.
• Communicate effectively with stakeholders, providing updates and technical guidance.

Must-Have Skills

• POS Expertise: Hands-on experience with Jump Mind Commerce (JMC) POS or Oracle Retail POS (XStore POS).
• IT Experience: 8+ years in IT with at least 3+ years in POS support roles (L2/L3).
• Programming: Strong knowledge of Java, Spring, Spring Boot, and Microservices.
• Troubleshooting: Ability to analyze and resolve complex production issues.
• Web Services: Experience with SOAP and REST APIs.
• Database: Proficiency in PostgreSQL.
• Messaging Systems: Knowledge of Pub/Sub, RabbitMQ.
• Version Control: Experience with GIT.
• Cloud Awareness: Familiarity with Google Cloud Platform or AWS environments.
• Retail Domain: Understanding of retail business processes and POS workflows.
• Communication: Excellent verbal and written communication skills.
• Agile: Experience working in Agile teams.

Good to Have

• Knowledge of containerization (Docker/Kubernetes).
• Exposure to CI/CD pipelines.