LMS Project Coordinator

Description
Client is seeking a Project/Program Coordinator to provide Learning Management System (LMS) support and
instructional design assistance. This role will support the day-to-day administration of the Adobe Learning Manager (ALM) platform and assist in developing and maintaining high-quality training materials. The ideal candidate is a detail-oriented "power user" capable of navigating complex software systems to
manage enrollments, generate reports, and update existing eLearning content.
This position also supports compliance with internal policies, procedures, and required trainings. Flexible work arrangements may be available.
Specific Duties
1. Adobe Learning Manager (ALM) Content & User Support
Course Deployment: Upload SCORM/xAPI packages and other digital assets (PDFs, Videos) into the LMS.
User Enrollment Support: Manually or bulk-enroll users into specific courses or learning paths based on provided lists.
Transcript Reports: Prepare user transcript reports at the request of the Learning & Development Manager or their designee.
Course Reports: Provide weekly and bi-weekly Mosaic course enrollment and completion reports. Identify Departments with below and above average enrollment.
LMS Help Desk: Provide direct support to learners experiencing issues with course launches or navigation.
2. Instructional Design & Tool Support
Articulate Storyline: Review updated Mosaic training. Review process includes ensuring updated content is grammatically accurate, links are working properly, closed captioning is enabled, and graphics are aligned to the Mosaic application.
PowerPoint Formatting: Apply corporate templates to draft presentations and ensure they are optimized for uploading to virtual classroom and online document management systems.
Accessibility Checks: Verify that content meets basic accessibility standards before publishing.
3. Data & Documentation Support
Excel Data Handling: Use Excel to cross-reference HR lists with LMS user lists to ensure enrollment accuracy.
SharePoint Coordination: Keep the project's SharePoint site organized by managing version control for all source files (Storyline, PPT, and CSVs).
4. Quality Assurance (QA)
Testing: Test new courses to ensure Adobe Connect or Zoom links are included, Outlook invitations are deployed from ALM, and course completions are tracked correctly in ALM.
Course Retirements: Ensuring course retirements occur as planned when course instances are completed and/or when courses have reached their fiscal year or seasonal completion date.
Link Verification: Periodically check all external links within courses to ensure they remain active.
Required Qualifications

• Experience supporting an LMS in an operational or coordinator role.
• Ability to upload, organize, and maintain digital learning content (SCORM/xAPI, videos, PDFs, assessments).
• Basic understanding of instructional design and content QA.
• Strong collaboration, communication, and active listening skills.
• High attention to detail with accuracy in data entry, content review, and version control.
• Ability to support users and troubleshoot course access/navigation issues.
• Strong organizational skills with the ability to manage multiple priorities.
• Demonstrated professionalism, judgment, and stakeholder communication.
• Ability to work independently while contributing effectively to team projects.

Preferred Qualifications

• Experience with Adobe Learning Manager (ALM) or other enterprise LMS platforms.
• Familiarity with eLearning authoring tools such as Articulate Storyline.
• Knowledge of WCAG or basic accessibility compliance. (Web Content Accessibility Guideline)
• Experience with QA processes for digital learning, including link testing and course validation.
• Experience in Learning & Development, instructional design, or training operations.
• Experience in government, higher education, financial services, or similarly regulated environments.
• Understanding of virtual classroom platforms and LMS integration.

Minimum Requirements

• Five or more years of experience in a Project/Program Coordinator role, or a bachelor's degree in communications, business administration, or a related field.
• Commitment to a positive, respectful, and collaborative work environment.
• Proficiency with Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) and related software tools.

Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Boston, MA.
Pay and Benefits
The pay range for this position is $43.00 - $43.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Boston,MA.
Application Deadline
This position is anticipated to close on Feb 5, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.