Systems Support Analyst

ROTATING SHIFT - SYSTEMS SUPPORT ANALYST Onsite Position Rotating Shift This position works a rotating shift, either 0700 - 1900 or 1900 - 0700 alternating (includes week days & weekends). This position works with the IT Operations & Support Center 24x7 operation, staff works in shift pairs covering all hours rotating. The IT Operations Center (ITOC) provides monitoring of and problem resolution expertise for the continued functioning of the production technology environments. The focus of the

Title: IT Service Desk Professional I Duration: 6-7 Months contract Location: Malvern, PA, 19355(Remote) //Only candidates from EST are required/ Description: We need the Teammate in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for teammates, partners, and customers. This is an IT contact center support role that includes su

JOB DESCRIPTION Job Title: AV Technician Job Type:Dispatch/ on need basis Location:Malvern, PA Long term contract Role Overview The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra checks, and conference room operations. The technician will perform troubleshooting, coordinate with remote teams and vendors, and ensure smooth day-to-day operations across the site. This role includes both dispatch and resident support depending on location needs

This role functions as a contractor desktop support position with a strong emphasis on cybersecurity compliance, maintenance, and laboratory computing support. The technician will execute assigned tasks from an established work or project list rather than manage projects directly. Primary focus areas include: Maintaining endpoint and cybersecurity compliance Supporting laboratory and client computing devices Resolving ServiceNow incidents and requests Assisting with routine hardware, software,