Bilingual Customer Support Representative (Remote)

Remote in Covington, LA, US • Posted 1 day ago • Updated 5 hours ago
Full Time
On-site
USD 16.00 per hour
Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

  • Recruiting
  • Bilingual
  • Customer Support
  • Call Center
  • Communication
  • Conflict Resolution
  • Problem Solving
  • Attention To Detail
  • Salesforce.com
  • Customer Relationship Management (CRM)
  • Customer Service

Summary

Now hiring Bilingual Customer Support Representative

Covington, LA

Pay Rate: $16.00 per hour

Shift: 8 am - 5 pm, Mon - Fri


Talk, Solve, Smile-That's the Job.


Customer care starts with you. Step up as a Bilingual Customer Support Representative and bring the service skills that make all the difference.


Here's What You'll Get:


  • Good weekly pay that's on time and reliable

  • Benefits you'll actually use (Medical, Dental, Vision+ Life)

  • Optional 401(k) plan to help future-you out


Here's What You'll Need:


  • At least 2 years of customer support experience in a call center environment

  • Strong communication skills, both written and verbal

  • A problem-solving mindset with attention to detail

  • A team player with a positive, customer-first attitude

  • Experience with Salesforce (or similar CRM) preferred


Responsibilities:


  • Respond to customer inquiries promptly and professionally

  • Provide accurate information about products, services, and company policies

  • Assist customers in troubleshooting technical issues and navigating features

  • Resolve customer concerns efficiently and escalate complex issues as needed

  • Handle returns, complaints, and general customer service requests

  • Maintain detailed records of customer interactions and transactions

  • Communicate clearly with customers via phone, email, or chat

  • Offer thoughtful solutions and recommendations to meet customer needs


"Always keeping in touch. Even when I had a couple of jobs to pick from, they kept looking for interviews. To try and find something that best suits me," Staffmark Associate


Turn your people skills into a paycheck. Start here.


Join a Team That Works for You


At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, an HR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.

With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.

Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.


Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10118370
  • Position Id: 2014291
  • Posted 1 day ago
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