IT Support Technician
Lincoln, RI, US • Posted 10 hours ago • Updated 10 hours ago

Complete Staffing Solutions
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Job Details
Skills
Summary
Location: Cranston, RI
Hours: Mon - Fri 8:30a - 5:00p
Temp- Hire
Pay: $25-30/hr
Responsibilities
- Working with ticketing software and remote management utilities
- Identify and respond to user questions, issues, and technical support needs.
- Employ system analysis techniques to create needs assessments, consult with clients to determine business needs and goals, hardware and software requirements and system specification. Design comprehensive IT solutions to meet those needs and goals.
- Implement and test client systems as required to meet business and technical specifications. Document client technology infrastructure to facilitate training and support activities.
- Provide support to client on any aspect of their system, following industry best practice standards.
- Independently prioritize work and schedules to accomplish objectives and assure high levels of services and quality of work.
- Resolve client hardware and software errors via remote, telephone, and onsite support.
- Maintain accurate incident report details and documentation in an established ticketing system.
- Bachelor’s degree in technologies or equivalent in-depth specialized technical training/experience.
- Looking for three (3) to five (5) years of recent hands-on experience in an IT and/or networking support role
- Must have experience in troubleshooting system integration and system compatibility issues.
- Dice Id: 10529939
- Position Id: 33938
- Posted 10 hours ago
Company Info
About Complete Staffing Solutions
We understand that the job search process can be daunting, and we are dedicated to alleviating the stress and uncertainty that often accompanies it. Our approach is centered on a comprehensive understanding of both your skills, qualifications, and aspirations, as well as the specific needs and culture of the companies we collaborate with.
To begin with, we prioritize building strong relationships. By taking the time to listen and understand their career goals, preferences, and personal values, we can better align them with opportunities that resonate with their professional journey. This personalized approach allows us to go beyond a simple match of skills and job requirements; we aim to connect individuals with positions that align with their long-term aspirations and cultural fit.
We take into consideration many factors, from technical skills and experience to soft skills and cultural fit, ensuring that when we present to you to prospective employers you are not just qualified but are also likely to thrive in a new role. This commitment to precision in our matchmaking sets us apart, offering a more nuanced and effective approach to recruitment.
Finally, our dedication extends to providing ongoing support for both you and our clients. We don’t consider our job done once a match is made; instead, we foster relationships that go beyond the hiring process. This commitment to the success and satisfaction of both parties ensures that our candidates not only find a job but also embark on a fulfilling career path, while our partner companies benefit from employees who contribute positively to their organizational goals. In essence, our commitment to finding the perfect job match is a holistic and enduring process that prioritizes the long-term success and satisfaction of both candidates and employers alike.
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