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Product Owner With GECX- AI Experience @ Ontario, Canada. Hybrid

Hybrid in Toronto, ON, CA • Posted 14 hours ago • Updated 14 hours ago

Contract W2

Contract Independent

12 Months

Hybrid

Depends on Experience

Fitment

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Job Details

Skills

GECX
AI
Gemini Enterprise for Customer Experience

Summary

Position : Product Owner With GECX- AI Experience

Location: Ontario, Canada. Hybrid

Duration: Long Term Contract

Detailed JD (Roles and Responsibilities)

QUALIFICATION:

3 5+ years in AI/Gen AI, Conversational AI, LLMs, or Contact Center AI.
Strong exposure to CCaaS/Contact Center platforms, IVR, CRM, chatbots, Agent Assist, and customer-service automation.
Product Owner/Product Manager experience with Agile/Scrum delivery. Technical fluency in Python/JavaScript and AI-enabled products.

KEY RESPONSIBILITIES:

Proactive AI Product Owner to drive the evolution of our next generation Contact Center AI services, must have GECX (Gemini Enterprise for Customer Experience) .
In this role, he will bridge the gap between business strategy and deep technical execution, defining product roadmaps that leverage conversational AI, LLMs, and automation to transform customer support.
To succeed, he must bring a strong technical foundation with hands-on experience or fluency in Python and JavaScript to effectively collaborate with our engineering squads.
We are specifically looking for an assertive champion-someone who is aggressive in asking probing questions, challenging assumptions, and relentlessly gathering clarity from cross-functional team members.
He doesn't wait for information to come to you; he will actively dig for it to unblock features, map out complex user journeys, and will deliver exceptional customer experiences.

Thanks & Regards

Rakesh Vangala

Team Lead

Burgeon IT Services LLC.

Email Id: OR

Website: , LinkedIn:

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10500016
Position Id: 9034130
Posted 14 hours ago

Contact the job poster

Rakesh Vangala

Recruiter @ BURGEON IT SERVICES LLC

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