Title: Network Engineer III (WI Fi Operations Engineer) Location: Denver, CO (Onsite) Position: Contract
Job Description:
We re seeking a hands-on Wi-Fi Operations Engineer to support large-scale wireless, authentication, and routing environments.
You ll lead real-time break/fix in live production, evolve automation with Ansible and Python, and partner across Ops, NOC, and Engineering to keep Wi Fi services highly available and resilient.
Key Responsibilities:
Perform break/fix troubleshooting across Wi Fi core and AAA environments in live production.
Support AAA (Authentication, Authorization, and Accounting) services hosted on Linux, including authentication flow triage.
Troubleshoot routing/switching (Layers 1 7), DNS, DHCP, and IPv6; analyze live packet flows.
Operate and troubleshoot wireless controllers, load balancers, and broadband network edge platforms.
Develop, execute, and improve automation using Ansible runbooks and Python scripting.
Manage/troubleshoot Linux servers, BNGs (Ciena), and WAGs (Nokia); support public SSID broadcasting to keep mobile customers on network.
Contribute to Wi Fi 6/6E/7 upgrades and security mitigation/script initiatives.
Engage in anomaly detection using radar based tools and collaborate closely with NOC and partner teams.
Maintain crisp incident documentation, status updates, and post incident reviews."
What are the Mandatory skills and skill proficiencies required for this position? Required Qualifications
Experience in Wi Fi or network operations with direct break/fix ownership in live environments (NOC/call center/carrier experience a plus).
Strong routing/switching fundamentals; deep OSI model knowledge (up to L7) and solid L1 understanding.
DNS, DHCP, IPv6, and packet flow troubleshooting proficiency.
Working knowledge of AAA concepts and Linux command line operations.
At least 1 year of automation with Ansible and/or Python.
Clear communicator and collaborative team first mindset.
Education: Equivalent experience valued; bachelor s + 1 2 years NOC experience considered well rounded.
Preferred Qualifications:
Carrier/ISP operations background; experience with broadband edge.
Vendor agnostic wireless controller skills (e.g., Ruckus, Cisco, Aruba).
Load balancing and GSLB familiarity (e.g., A10, Anycast).
Observability tooling (Grafana, Splunk, Netscout) and strong service documentation habits.
Relevant networking/wireless certifications.
Technologies you ll touch:
Wi Fi Core, AAA, Route/Switch, Wireless Controllers (Ruckus, Cisco, Aruba), Load Balancers (A10, GSLB, Anycast), Firewalls, Linux Servers, BNGs (Ciena), WAGs (Nokia), IPv6, DNS, DHCP, Ansible, Python, Radar-based anomaly detection, Observability (Grafana, Splunk, Netscout).
Work Model & On Call
Standard business hours with on-call rotation via xMatters. Primarily on-site with limited WFH flexibility based on team policy.
Why This Role: You ll play a critical part in keeping customers connected, improving reliability, and reducing mobile offload costs through effective Wi Fi operations and thoughtful automation.