Product Analyst

Title: Product Analyst / Product Owner
Location: Remote (USA)
Duration: 12 Months

Mandatory: Must have Retail, E-commerce, Restaurant, Food Chain Companies experience. 

What You’ll Do
• Daily Responsibilities (Product Analyst/Owner): Writing requirements, working with engineering, validating experiences, analyzing data to pivot story-level details, challenging feature decisions.
• Support the day-to-day execution of the product development lifecycle, ensuring features move efficiently from intake through delivery.
• Translate business and product goals into clear product requirements, user stories, and acceptance criteria that guide engineering and design teams.
• Maintain and refine product backlogs, ensuring stories are well-defined, prioritized, and ready for sprint planning.
• Partner with Product Managers to document product requirements, workflows, and feature specifications.
• Facilitate alignment across Product, Engineering, Design, and stakeholders to ensure requirements are understood and development work stays on track.
• Participate in agile ceremonies including backlog grooming, sprint planning, standups, and retrospectives.
• Coordinate with cross-functional teams including Marketing, Operations, Culinary, and Analytics to gather inputs and clarify requirements.
• Assist with feature validation, QA support, and release readiness, ensuring requirements are met before launch.
• Track product work across tools such as Jira and Confluence, maintaining clear documentation and status visibility.
• Support product performance analysis by helping track key metrics, feature adoption, and guest behavior insights.
• Identify opportunities to improve processes, documentation, and product development workflows to increase efficiency and clarity.

The Qualifications:
• Ability to analyze commerce and behavioral data to determine different approaches.
• Product mindset with a focus on rapid experimentation and outcomes (e.g., conversion rate optimization, AOV, top-of-funnel acquisition).
• 2–4 years of experience in product analysis, business analysis, product operations, or related roles supporting digital products.
• Bachelor’s degree in Business, Information Systems, Computer Science, Analytics, or related field.
• Strong understanding of Agile development methodologies, backlog management, and SDLC processes.
• Experience writing user stories, acceptance criteria, and functional requirements.
• Familiarity with tools such as Jira, Confluence, and analytics/reporting platforms.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication skills with the ability to translate business needs into technical requirements.
• Comfortable collaborating with engineering, design, and cross-functional teams in a fast-paced environment.
• Interest in digital guest experiences, hospitality, and consumer technology.

Preferred Qualifications:
• Experience supporting guest-facing digital products such as mobile ordering, loyalty platforms, or e-commerce experiences.
• Experience working in restaurant, retail, hospitality, or consumer technology environments.
• Familiarity with product analytics tools, experimentation frameworks, or A/B testing.