Healthcare Contact Center UI/UX Designer (Hands-on)- 10+ yrs- Minneapolis, MN- Hybrid

Minneapolis, MN, US • Posted 1 day ago • Updated 1 day ago

Contract W2

Contract Independent

Contract Corp To Corp

No Travel Required

On-site

Depends on Experience

iMedhas Consulting Services

Fitment

Dice Job Match Score™

⏳ Almost there, hang tight...

Job Details

Skills

prototyping
Figma
Adobe XD
Sketch
UI/UX Designer
wireframing
and usability testing

Summary

Job description:

Key Responsibilities:

Conduct user research, interviews, and usability testing to understand user needs and behaviors.
Create user journeys, personas, wireframes, and prototypes.
Design intuitive and user-friendly workflows to enhance user satisfaction.
Develop visually compelling UI designs aligned with brand guidelines.
Ensure responsive and accessible design across web and mobile platforms.
Work closely with Product Managers, Developers, and stakeholders to define and implement design solutions.
Contribute to and maintain design systems, style guides, and UI components.
Conduct usability testing and iterate designs based on user feedback and analytics.
Stay up to date with UI/UX trends, tools, and best practices; advocate for user-centered design principles.

Required Qualifications:

Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, or related field (or equivalent experience).
Proven experience as a UI/UX Designer or similar role.
Strong portfolio showcasing user-centered design projects.
Proficiency in design tools such as Figma, Sketch, Adobe XD, or similar.
Solid understanding of user-centered design principles, interaction design, information architecture, responsive and accessible design.
Experience with wireframing, prototyping, and usability testing.
Strong communication and collaboration skills

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91143549
Position Id: 3812-31204-
Posted 1 day ago

Company Info

About iMedhas Consulting Services

Welcome to iMedhas Consulting Services. We are an IT consulting and services enterprises with precision expertise in Digital Transformations, Big data and Analytics. Through our expert team, we provide greater adaptabilities to disseminate with new technologies to increase the overall productivity, operational efficiency, and productivity of a particular business process of an organization.

The goal is the achievement of higher customer satisfaction and providing lucrative returns on investment to the business. On the other hand, we deliver content management expertise, ERP (SAP) systems integration, EAI, and Information Management services.

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Minneapolis, Minnesota

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Yesterday

Job description: Key Responsibilities: Define and lead AI solution architecture for Contact Center transformation. Design and deploy AI-powered applications leveragingLLMs, Conversational AI, summarization, and workflow automation. Collaborate with Cloud, ML, and CRM teams for seamless integration. Conduct research and prototype new AI capabilities to improve operational efficiency and customer experience. Ensure compliance with healthcare regulations (e.g., HIPAA) and data privacy standards. M

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Contract, Third Party