Senior Dynamics 365 Engineer

Job Title: Senior Dynamics 365 Engineer

We are seeking an experienced Senior Dynamics 365 Engineer to join our Application Development team. You will lead a major CRM modernization initiative, transitioning from a vendor-built solution to an internally managed Dynamics 365 platform. You will work alongside a Senior D365 Developer and collaborate with .NET developers, QA, and business stakeholders. This role requires both hands-on technical expertise and architectural thinking. You will assess

inherited code, make build-vs-fix decisions, establish patterns for the team to follow, and ensure the platform is built for long-term maintainability. The CRM supports certification management, membership processing, CME tracking, and payment processing for a 50-year-old organization with complex business rules.

Primary career focus on D365 CE/CRM (not Business Central, not SharePoint-first)

Deep plugin development - execution pipeline stages, sync vs async patterns, performance optimization.

Experience inheriting undocumented implementations - this is critical for our situation.

7 years hands-on Dynamics 365 CE/CRM development

Expert-level C# plugin development, including:

- Synchronous and asynchronous plugin patterns

- Plugin execution pipeline and optimization

- Performance troubleshooting and profiling

- Exception handling and monitoring strategies (Application Insights, centralized

logging)

Strong JavaScript skills for Dynamics 365 form customization (form Context API, controls

vs. fields)

Deep understanding of Dynamics 365 security model (field-level security, security roles,

teams)

Dynamics 365 Web API and SDK expertise

Power Platform proficiency (Power Automate, Power Apps, Dataverse)

Solution management expertise (managed/unmanaged solutions, ALM best practices)

Strong SQL Server skills

Proven experience inheriting/taking over existing D365 implementations with limited or

no documentation

Ability to assess unfamiliar codebases, identify technical debt, and make pragmatic

build-vs-fix decisions under timeline pressure

Experience establishing coding standards, patterns, and best practices for a team

Track record of mentoring developers and conducting technical knowledge transfer

Comfortable making architectural recommendations while collaborating on final

decisions with leadership

Ability to communicate technical constraints and trade-offs to non-technical stakeholders

Experience with membership or certification management systems

Integration experience with payment processors (Stripe)

On-prem to D365 Online migration experience

Power BI development experience