Network Administrator

Role: Network Administrator

Onsite role in Ashburn, VA

JD:

Basic Purpose

Provide onsite technical support for data center equipment to ensure continuous availability. Perform troubleshooting, escalations, and resolve incidents and problems when detected. Interface with various support teams and vendors to ensure appropriate resolution during system outages or periods of reduced performance. Able to innovate and make decisions independently, while also following direction and paying close attention to detail.

Responsibilities

• Network installation & maintenance (rack & stack, cabling, parts replacement, etc.) Basic/Routine
• Server installation & maintenance (rack & stack, HDD, memory, CPU, RAID batteries, NICs, etc.) Basic/Routine
• Data Center staging, deployment, and logistics/asset management support Basic/Routine
• Site builds & refreshes while meeting current quality standards Basic/Routine
• Data Center hardware break/fix/move/add/change; component replacement, hardware troubleshooting Basic/Routine
• Extensive enterprise cable installation experience as well as industry cabling standards Basic/Routine
• Ability to provide adequate fiber and copper cable testing with minimal supervision Basic/Routine
• Ability to terminate Cat 6 cabling Basic/Routine
• Create/update/maintain rack elevations within a DCIM application (Nlyte) Participates in
• Maintain inventory control and documentation on systems and components to ensure updates occur according to schedule and procedure Participates in
• Troubleshoot and escalate incidents and problems Basic/Routine
• Interface with other ISD areas and/or vendors to resolve outages or periods of reduced performance, in accordance with established criteria Basic/Routine
• Provide status reports on active or resolved issues Participates in
• Maintain, configure, and perform preventative maintenance to various network and data center equipment to ensure efficient operations Basic/Routine
• Experience with out-of-band management/KVM system (DSVIEW) Basic/Routine
• Experience with power distribution units (PDUs), load management Basic/Routine
• Familiar with NEMA and IEC power connectors Basic/Routine
• Familiar with Data Center containment solutions Basic/Routine
• Work with others to update and document procedures Participates in
• Write and maintain detailed site reference documentation Participates in
• Cognizant of Data Center Safety Standards Basic/Routine
• Lift equipment weighing up to 50 lbs. Basic/Routine
• Perform other tasks or duties as assigned or based on need Basic/Routine

Qualifications Knowledge, Skills, and Abilities

• Intermediate Data Center / IT Operations experience
• Software & Hardware tools utilized to perform day-to-day Data Center functions
• Knowledge of LAN/WAN topologies, protocols, and standards
• Excellent communication and grammatical skills
• Demonstrated analytical and problem-solving skills
• Ability to work in a 24/7 operational environment, including on-call rotation and after-hours support as needed
• Ability to work independently and as part of a team
• Ability to work under pressure (urgent problems, deadlines, changing priorities)
• Familiar with network cabling (types, distance limitations, testing, connectors, handling)
• Familiar with electrical & optical transceivers (SFP+, QSFP+, GLCT, DAC, CFP2, DWDM)
• Familiar with server hardware and components
• Familiar with electrical standards, connector types, power budget calculations, AC vs. DC, single phase vs. three phase, etc.
• Familiar with datacenter design related to heat dissipation and airflow
• Meticulous and organized with cabling management
• Detail-oriented and organized

Desired Qualifications

• 5+ years progressive Data Center experience
• Bachelor s degree in Information Technology or equivalent combination of training, education, and experience
• Experience and technical training in WAN/LAN communications, including installing, basic configuring, and maintaining Cisco routers and switches
• Experience presenting technical solutions and/or recommendations
• Knowledge of electronic principles related to diagnosing and troubleshooting IT system issues
• Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems
• Advanced diagnostic and troubleshooting skills
• Advanced research, analytical, and problem-solving skills
• Knowledge of enterprise IT operations