Senior Dynatrace Engineer

Senior Dynatrace Engineer
Rate : ALAP
Address: Atlanta GA 30308
Hybrid

Job Summary:

Under limited supervision, coordinates, designs, and secures computer databases to store, track, and maintain a large volume of critical business information. Serves as highest advanced-level subject matter expert, providing authoritative guidance for professional staff. May also serve in a lead role.

1. Monitoring & Observability:
o Configure, maintain, and optimize monitoring solutions using Dynatrace.
o Enable end-to-end visibility across infrastructure, systems, and applications.
o Develop dashboards, alerts, and health checks to ensure system health and reliability.
o Monitor service performance and availability and set alert thresholds to minimize false positives.
2. Infrastructure Systems Monitoring:
o Monitor Windows/Linux servers, virtual environments, and cloud platforms (AWS, Azure, Google Cloud Platform).
o Support monitoring of databases, middleware, and network components.
o Collaborate with infrastructure and cloud teams to identify trends and capacity needs.
o Proactively identify and resolve issues before they impact production.
3. Application Monitoring:
o Use Dynatrace to monitor application performance and transaction flows.
o Support synthetic monitoring and real user monitoring.
o Work closely with application teams to ensure comprehensive monitoring coverage.
o Assist in troubleshooting performance issues at both the application and system level.
4. Incident Support:
o Participate in incident response efforts related to performance and availability.
o Provide monitoring insights during troubleshooting and root cause analysis.
o Identify and close monitoring gaps.
5. Continuous Improvement:
o Enhance monitoring standards and documentation.
o Recommend improvements to monitoring configurations and alert strategies.
o Support integration of monitoring tools with IT Service Management (ITSM) platforms.

Requirements:
Education: Bachelor's degree in information systems, Computer Science, or equivalent experience.
Experience:
o 5+ years in systems engineering, infrastructure support, or monitoring roles.
o 5+ years of hands-on experience with Dynatrace or similar APM tools.
Technical Skills:
o Knowledge of Windows/Linux servers, virtualized environments (VMware), and cloud platforms (AWS, Azure, Google Cloud Platform).
o Basic networking understanding (DNS, TCP/IP, load balancing).
o Experience with scripting or automation tools like PowerShell or Bash (preferred).
o Familiarity with Kubernetes or container monitoring.
o Experience with ITIL practices and regulated industries (e.g., healthcare, financial services).
Soft Skills:
o Strong troubleshooting and analytical skills.
o Effective communication and collaboration across teams.
o Detail-oriented with a proactive mindset.

Demonstrate ability to effectively communicate verbally and in writing with all levels of staff and management Required 5 Years
Knowledge of Windows/Linux servers, virtualized environments (VMware), and cloud platforms (AWS, Azure, Google Cloud Platform). Required 5 Years
Experience with scripting or automation tools like PowerShell or Bash (preferred). Required 5 Years
Basic networking understanding (DNS, TCP/IP, Load balancing). Required 5 Years
Experience migrating from Dynatrace Managed to SaaS Required 5 Years
Knowledge of recommending baseline monitoring thresholds, KPI;s and SLA's Required 5 Years
Familiarity with enterprise log analysis frameworks and tools like Jira or Service Now. Required 5 Years
Exposure to AWS Solution Architect Professional Certification (Preferred). Required 3 Years