Job Title :Senior Medicaid MMIS Systems Analyst COBOL/Mainframe
Position Overview
Work at the intersection of Medicaid healthcare operations and legacy mainframe technology in a role supporting critical Medicaid Management Information Systems (MMIS). This position offers the opportunity to apply COBOL programming, mainframe systems knowledge, EDI expertise, and Medicaid domain experience to support system operations, reporting, analytics, testing, and technical solutions.
The Systems Analyst will support MMIS operational activities, serve as a liaison between business programs and IT teams, and collaborate with vendors and other stakeholders to address technical and operational needs.
What You'll Do / Key Responsibilities
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Serve as a liaison between business programs and IT organizations to provide technical solutions that meet user needs.
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Develop, retrieve, and distribute reports and datasets to internal and external stakeholders for monitoring, reconciliation, and operational processing.
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Provide operational support for legacy MMIS and its subsystems.
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Respond to requests and inquiries from business stakeholders and coordinate vendor requests between business and technical teams.
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Identify recurring issues, escalate concerns to program management, and translate business needs into system requirements and technical requests.
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Serve as a subject matter expert on system content, processes, and procedures.
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Perform complex analysis, design, and testing to meet MMIS and subsystem user requirements.
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Review and verify QA and UA results, document issues and defects, and support triage and resolution.
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Proactively identify risks, issues, and action items and contribute to potential solutions.
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Interact with vendors, State and Federal government agencies, State providers, and other stakeholders.
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Collaborate with MMIS vendor teams to support SDLC processes and code library changes involving COBOL and JCL programs.
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Follow established SDLC processes and contribute to ongoing process improvements.
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Communicate technical and operational information effectively through written and verbal communication.
Required Qualifications
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Bachelor's degree in a technical, business, or healthcare field; alternatively, 7+ years of equivalent experience in systems analysis and/or computer systems development/modification may be substituted.
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5+ years of Medicaid or healthcare experience, including Medicaid claims and provider operations concepts.
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Proficiency in the COBOL programming language.
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5+ years of experience operating healthcare mainframe systems for payers as a technical analyst or performing related duties.
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At least 3 years of experience with EDI transactions, including managing companion guides.
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Experience working with a Medicaid eligibility and/or enrollment information system in an operations capacity.
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Understanding of MMIS mainframe capabilities and intricacies.
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Experience with MVS COBOL, JCL, IDMS/NETWORK, CA-ADS, CHANGEMAN, and SAS.
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Ability to review job schedules and logs to troubleshoot issues.
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Experience working in a cross-functional team environment.
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Strong written and verbal communication skills, including the ability to communicate moderately complex technical instructions and requests.
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Ability to communicate effectively with team members, technical teams, key stakeholders, and vendors.
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Self-motivated, with the ability to learn on the job with minimal training or guidance.
Preferred Qualifications
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Subject Matter Expertise in MMIS Operations.
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Proficiency in data analysis tools and techniques, including SAS, Excel, data visualization tools, and statistical analysis software.
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Experience preparing clear and concise status reports and other technical or operational reports.
What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
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