Desktop Support
System One
Dice Job Match Score™
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Job Details
Skills
Summary
Job Title: Desktop Support
Location: Vienna, VA (Onsite)
Position Type: Multi-year contract
Great opportunity with top-tier financial company!
Technical Knowledge/Skills:
- Ability to diagnose and resolve hardware and software issues for end users
- Basic networking knowledge (IP, DNS)
- Basic cybersecurity knowledge (MFA, phishing)
- Ticketing system experience (ServiceNow)
- 1-5 years of relevant experience
- Experience with troubleshooting Palo Alto Network Global Protect client issues on Windows endpoints
- Experience with troubleshooting issues on Microsoft Windows 11 operating systems
- Experience with Microsoft M365 productivity software (including, but not limited to: Outlook, OneDrive, and Teams)
- Financial/Banking industry experience
- CompTIA A+ Certification
- Microsoft 365 Certified: Fundamentals Certification
- Experience using ConnectWise Remote Support Software
- Experience using CyberArk Workforce Password Management Software
- Experience troubleshooting Citrix VDIs
- Excellent communication skills
- Excellent customer service skills
- Professional presence and maturity
- Detail-oriented
- Ability to work well with other team members
- Comfortable and adaptable in a fast-paced environment
- Ability to follow and adhere to standard operating procedures
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M-2
#LI-CB5
Ref: #851-Rockville-S1
- Dice Id: 10295162
- Position Id: 379100
- Posted 7 hours ago
Company Info
System One is a leading provider of specialized, highly technical outsourced services, workforce solutions, staffing, and recruiting to critical infrastructure, technology, life sciences, and government sectors As an essential partner to private and public organizations of various needs and sizes, we offer our expertise to help them bring their most complex and mission-critical programs to fruition.
With our highly specialized services, in-demand technical skills, and vast operational expertise, we can deliver accelerated results that benefit our clients and the job seekers who partner with us. We staff contract, contract-to-hire, and direct-hire professionals across our network to work with our clients, some of whom are industry leaders and nationally branded organizations.
Our dedicated team of recruiters work tirelessly to match jobseekers with careers that align with their skills, aspirations, and goals.
We understand that finding the right job can be a transformative experience, and we are committed to supporting jobseekers throughout their career journeys. Our recruitment services are designed to connect individuals with fulfilling jobs that offer growth and development opportunities.
Whether you're an organization seeking customized workforce solutions, outsourced services, or if you're a jobseeker searching for your next opportunity,
System One is the perfect staffing partner for you.
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