Quality Assurance Analyst

Duration: 12 months (With possible extension)

Location: Columbia, SC (Onsite)

Direct Client

Scope:

This position is for a Quality Assurance resource on the Systems Applications Integration and Development team and serves as a system testing specialist on enrollment and eligibility systems, including document management and workflows. Serves as a technical resource for agency projects regarding Medicaid enrollment, eligibility, and claims processing and their related sub-systems. Uses expertise to evaluate proposed and implemented solutions as well as recommend improvements.

Responsibilities:

·       Develop test plans, QA and/or User Acceptance Testing processes and test cases for product management and software development teams.

·       Design and support user interface testing applications and regression testing software.
Test software applications for reliability and stability.

·       Implement testing programs to perform quality assurance on technical applications, including negative testing and usability.

·       Perform Smoke test, System Integration Test and End to End test on various systems/Applications.

·       Proactively identify issues and action items leading to possible solutions by planned due date or report impediments to finding a timely solution and coordinate with leadership and technical resources at all levels.

·       Participate in projects to perform quality assessments that expose security flaws, reveal defects and identify areas of optimization.

·       Define, implement, and evangelize best practices, processes, and policies that are established internally and by applying industry best practices.

·       Ensure projects adhere to software testing governance policies, best practices and guidelines and recommend improvements.

·       Maintain a database with product defects, user reviews, survey information and functional improvements.

·       Coordinate with product development teams and software engineers to recommend solutions to maximize performance and efficiency.

·       Advise on best practices regarding industry standards. Maintains issues in the defect database and participates in collaborative efforts to resolve and coordinate with leadership and technical resources at all levels.

·       Perform reviews, walkthroughs, or inspections and adhere to established governance standards.

·       Provide oversight/approval of vendor unit/system integrated test plans and test results.

·       Guide the preparation/review of test plans.

·       Guide the preparation/review of test scripts/scenarios.

·       Preparation/review of test reports.

·       Checking progress against targets, reporting as necessary and taking action to resolve exceptions.

·       Collaborates with internal stakeholders and technicians at all levels; documents feedback and reports of testing outcomes to management.

·       Works with architects, technicians, and management on project testing and completes assigned tasks in a timely fashion.

Required Skills

·       5+ years’ experience in Quality Assurance & Quality Control.

·       5+ years translating business requirements or policy documentation into test cases and scenarios; building test cases and scenarios into test systems.

·       3+ years’ experience in Sahi Pro/Selenium Automation Framework.

·       Design and Develop Test Automation Scripts using Test Automation Guidelines.

·       Working knowledge of ONE of the following:  Spice, TPI, TMMI, CMMI OPF, OPD and PPQA process areas.

·       Direct hands on experience with formal test design techniques like Equivalence Class Partitioning and Pairwise Analysis.

·       Experience with test design tools like PICT or equivalent orthogonal based tools.

Preferred Skills:

·       5+ years large enterprise or e-business systems experience.

·       3 years Medicaid or healthcare experience; Deep knowledge of healthcare operations (preferably Medicaid), business processes.

·       Experience with X.12 Standards and HIPPA EDI Transactions.

·       Proficient in Atlassian tool suite including JIRA and Confluence.

·       Prior experience working in a standard SDLC (waterfall methodology) & in an AGILE delivery.

Required education:

·       Bachelor’s degree in a technical, business, or healthcare field. Or 5+ years of equivalent experience in Quality Assurance. ADDITIONAL SKILLS/DUTIES:

·       Superb written and oral communications skills, including the ability to write requirements and

·       Use Cases. Very Strong proficiency in English is required.

·       Document and support development of test scenarios/cases and the execution of testing activities.

·       Should be able to communicate and publish status reports of all open issues and gaps found during test phase and articulate the details to the Development teams.