W2- AWS & Linux platform support Engineer with Managed File Transfer (MFT) exp
Noblesoft Technologies Inc.
Dice Job Match Score™
🔢 Crunching numbers...
Job Details
Skills
- AWS
- Linux
- MFT
- production support
Summary
Job Title - AWS & Linux platform support Engineer
Job Location - Rahway, NJ (onsite)
Job Description-
We are looking for a 24×7 Production Support Engineer (L1/L2) with hands-on experience in Linux, Managed File Transfer (MFT), and AWS.
The candidate should have strong troubleshooting and debugging skills and be comfortable coordinating with upstream and downstream application teams to resolve production issues.
Key Responsibilities:
- Provide 24×7 L1/L2 production application support in a shift-based environment.
- Monitor applications, interfaces, jobs, file transfers, and AWS infrastructure/services.
- Troubleshoot Linux, MFT, application, connectivity, and file-transfer issues.
- Perform log analysis, root-cause analysis, incident investigation, and issue resolution.
- Monitor and troubleshoot MFT workflows, failed/ delayed file transfers, and partner connectivity.
- Perform basic troubleshooting of AWS services, compute, storage, networking, and monitoring.
- Coordinate effectively with upstream and downstream application/support teams for incident resolution.
- Track incidents, provide timely updates, and escalate issues to L3/vendor teams when required.
- Participate in incident, problem, and change management processes.
- Prepare support documentation, SOPs, knowledge articles, and shift handover reports.
- Follow SLA, incident management, and operational procedures.
Required Skills
- Linux/Unix – strong troubleshooting and command-line skills.
- MFT – hands-on experience with Managed File Transfer platforms and file-transfer troubleshooting.
- AWS – working knowledge of AWS services and production troubleshooting.
- Strong debugging, log analysis, and problem-solving skills.
- Good understanding of TCP/IP, SFTP/FTP, SSH, DNS, and connectivity troubleshooting.
- Experience working with production monitoring and alerting tools.
- Strong communication and stakeholder-management skills.
- Ability to coordinate with multiple upstream/downstream teams during critical incidents.
Experience
- 3–7 years of experience in production/application support, preferably in a 24×7 enterprise environment.
Preferred
- ITIL/production support experience.
- Experience with scripting such as Shell/Python.
- Experience with incident, problem, and change management.
- Experience handling P1/P2 production incidents and participating in on-call/shift rotations.
- Dice Id: 91112163
- Position Id: 8958-32090-1790111726
- Posted 16 hours ago
Company Info
About Noblesoft Technologies Inc.
Noblesoft's Executive Leadership is driven by a profound commitment to client success and employee growth. The team sets the strategic direction by focusing on mastery within core Enterprise Application practices—Salesforce, SAP, and Workday, among others. By prioritizing innovative solution delivery and fostering a culture where every team member is empowered, the leadership ensures Noblesoft remains a trusted partner in digital transformation across its specialized industries.
The leadership team's deep expertise in enterprise technology enables Noblesoft to navigate complex implementation challenges and deliver high-value, scalable solutions. They are instrumental in continuously evolving the company's offerings, ensuring services remain aligned with the latest advancements in CRM, ERP, and HCM platforms. This proactive approach to market trends ensures that Noblesoft consultants are always working with best-in-class methodologies to drive client modernization initiatives.
Beyond technical strategy, the core philosophy of the leadership is centered on people. They maintain an employee-centric focus, viewing the talented consultant base as the primary asset for ensuring project excellence and cultivating long-term client relationships. This dedication to internal growth includes sponsoring continuous professional development, specialized certifications, and mentorship programs across all major practices.
Ultimately, the vision of the Executive Leadership is to position Noblesoft not just as a technology implementer, but as a strategic advisory partner for global enterprises. Their guidance ensures every solution deployed—whether a Salesforce customization, a SAP S/4HANA migration, or a Workday deployment—is rooted in a clear understanding of the client's business objectives, securing the company's reputation for great products, sustainable solutions, and enduring client partnerships.
Never miss an opportunity! Create an alert based on the job you applied for.Similar Jobs
It looks like there aren't any Similar Jobs for this job yet.
Search all similar jobs