Tableau & Jasper Service Administrator

Tableau & Jasper Service Administrator

FedTec is seeking a dedicated Tableau & Jasper Service Administrator to oversee the critical visualization and reporting infrastructure for Data Analytics Shared Services. This role ensures that analytics tools are highly available, performant, and securely integrated with enterprise authentication services, while providing cross-functional backup support for the broader analytics ecosystem.

Location: (On-Site) Remote

Primary Duties and Responsibilities

• Oversee Tableau and Jaspersoft servers, managing installations, upgrades, and patches to maintain the "Production" and "Staging" environments.
• Configure authentication integrations between analytics tools and identity solutions
• Monitor availability and performance of reporting services, providing monthly reports and implementing tuning measures (CPU/Memory) to ensure optimal uptime.
• Support deployments and visualizations, assisting Data Practitioners in testing work products in Staging before promotion to Production.
• Serve as a backup administrator for other analytics tools such as MicroStrategy and R Server to ensure continuous service delivery.
• Resolve Tier II/III technical tickets related to visualization tools and report generation, coordinating with infrastructure teams as needed.
• Maintain technical documentation, including configuration guides and system security plans (SSP) for the analytics platforms.

Basic Qualifications Required Education, Certifications, Skills, and Experience

• Bachelor's degree in Information Systems or a related field with 3+ years of experience.
• Proven experience in Tableau Server Administration and/or Jaspersoft (Jasper) Administration.
• Familiarity with identity management and SSO (SAML, OIDC, Okta).
• Experience with server monitoring and performance tuning in an AWS-hosted environment.
• Knowledge of relational databases (e.g., AWS Aurora, SQL Server) for troubleshooting data connections and reporting issues.
• Working knowledge of federal security standards, including NIST 800-53 and the RMF process.
• Strong communication and documentation skills for Tier II/III customer support and stakeholder coordination.

When You Join FedTec, You Are Joining a Family! We take pride in our work and the true and transparent relationships we build with our employees and partners. Just as you would do for your own family, we prioritize your safety, health, and happiness. That is why we've created the FedTec Total Well-Being program, offering benefits like:

• Health & Wellness: Medical, dental, and vision plans with valuable features like Telehealth virtual care and resources to support your physical and mental well-being.
• Time to Recharge: Generous paid time off to relax and rejuvenate.
• Financial Security: 401(k), company-paid short- and long-term disability, life insurance, and additional voluntary coverage.
• Life & Family Support: Employee Assistance Program (EAP), Pet Insurance, and Prepaid Legal services.
• Recognition & Growth: The FedTec Applause program rewards outstanding contributions, while our Learning & Development programs support your career growth.
• Fitness & Wellness: The FedTec Fit Program includes an on-staff Fitness Coach, personal and group training sessions, company fitness challenges, and ongoing wellness support.

Visit to learn more about who we are and where you can make an impact!

Commitment to Non-Discrimination

As an Equal Opportunity Employer, we consider all qualified applicants without regard to disability, protected veteran status, or any other status protected by law. We are committed to a fair and inclusive workplace where advancement is based on merit, skills, and contributions.

If you feel that your qualifications, talents, and values align with our culture, we welcome you to apply by submitting your resume today!

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