Desktop Support Technician

Job#: 3022086

Job Description:

Desktop Support Technician

Location: Houston, TX (Gulf Coast Division)

Employment Type: Contract

Target Pay Rate: $20/hr

Schedule: Monday-Friday, 8:00 AM-5:00 PM

• Occasional Sunday travel may be required
• Minimal regional travel

Email Julissa Rowell with updated resume to to apply

Position Overview

Apex Systems is seeking a Desktop Support Technician to provide onsite technical support for our client in the Houston, TX area. This role focuses on device refreshes, hardware troubleshooting, and end-user support within a regulated, hospital-based environment. The ideal candidate is customer-service oriented, technically skilled, and comfortable working independently.

Required Qualifications

• Experience supporting desktop, laptop, and tablet hardware in an enterprise environment
• Strong customer service and communication skills
• Ability to work independently in a fast-paced, onsite environment
• Experience performing data transfers and validating end-user functionality
• Comfort working in healthcare or other regulated environments (preferred)

Key Responsibilities

• Install, configure, modify, repair, test, and service laptops, desktops, tablets, peripherals, and barcode scanners
• Provide onsite support within a hospital environment, adhering to all client protocols and security standards
• Execute desktop, laptop, and tablet refreshes, including hardware setup, testing, and issue resolution
• Transfer user data from legacy devices to new equipment
• Verify successful data transfer and validate basic software functionality with end users
• Troubleshoot and resolve hardware issues and basic software problems
• Follow established processes, documentation, and client-specific deployment instructions

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.