Our client is looking for a Test Analyst to provide exceptional customer service and testing support primarily for project needs. This role focuses on ensuring the quality, accuracy, and reliability of enhancements and technology updates for a public-facing applications that provide services to the residence of Michigan.
Tasks:
· Develop, execute, and maintain test plans, test cases, and test scripts.
· Perform functional, regression, integration, and user acceptance testing.
· Identify, document, and track defects, ensuring clear communication and timely resolution.
· Validate system changes and enhancements to support agency goals and compliance with DTMB standards.
· Participate in project meetings, provide input on requirements from a testing perspective, and support continuous improvement efforts.
· Additionally, this role serves as a key member of the Agency Services QA/BA team, contributing to various support requests and operational team activities.
Knowledge, Skills and Abilities Required:
· Clear and concise written and verbal communication is crucial to success and productivity in this role Demonstrate strong customer service and communication skills.
· Help guide agency partners through processes, policies, and quality standards.
· Quickly learn new applications, workflows, and project contexts.
· Be self-directed, well organized, and confident in building strong working relationships.
· Adapt easily to shifting priorities, changing project needs, and evolving agency requirements.
· Detail oriented, collaborative, analytical, and committed to delivering high quality technology outcomes
NOTE: Local candidates vs non-local: Open to local candidates or those that are willing to relocate. Resources that relocate must be ready to work on-site from day one and must relocate at their own expense (non-negotiable). On site Wednesdays and Thursdays. Candidates MUST be located within the State of Michigan on remote workdays. No remote-only option available.
Location: Lansing, MI
Contract: 1 year
Skills Required:
· 5+ years - Experience conducting comprehensive software testing activities, including test planning, test case design, execution, defect documentation, and process analysis to improve quality and reliability.
· 5+ years - Experience creating, refining, and managing test cases and acceptance criteria within Agile development projects, including supporting user story validation and participating in sprint ceremonies.
· 2+ years - Experience working directly with senior management to communicate testing impacts, facilitate discussions on quality strategy, contribute to risk assessments, and gain alignment on testing approaches and defect resolution.
· 2+ years - Experience testing IT solutions designed for public use, including validating functionality, accessibility, performance, and security considerations for customer-facing applications.
· Bachelor’s Degree in a related field
Skills Desired – A plus to have:
· 2 years - Experience with ADA/WCAG accessibility and compliance testing.
· 2 years - Experience with reviewing and triaging vulnerability scan results.
· 1 year - Experience working with systems or programs governed by state and/or federal regulations, ensuring quality practices support compliance requirements.
*** Rate depends on experience.
*** Candidates authorized to work in the US are encouraged to apply. We can accept H1b, , TN, and other valid work visas for IT. However, we cannot accept OPT or CPT visas at this time.
*** Companies submitting candidates should only submit direct W2 employees for this position.
Please submit your resume by using the "URL" below
