OverviewAMERICAN SYSTEMS is seeking a technically deep
Jira and Confluence Administrator / Developer with
4 - 6 software development experience and a Secret Clearance to support, customize, and optimize our Atlassian infrastructure. This role will partner closely with engineering, project, and IT teams to streamline workflows, improve productivity, and ensure Jira-Confluence align with project requirements and best practices. This role functions as an internal platform engineer, responsible for system architecture, automation, integration, and performance of Jira and Confluence.
Responsibilities- Administer, configure, and maintain Jira Software, Jira Service Management, Jira Assets, and Confluence
- Design and optimize Jira workflows, issue types, custom fields, screens, and permissions
- Develop and maintain Jira automations, dashboards, and reports for engineering and leadership
- Manage Confluence spaces, templates, permissions, and knowledge architecture
- Integrate Jira and Confluence with CI/CD pipelines, version control systems, and other development tools
- Create data-driven dashboards using Jira Query Language (JQL), custom metrics, and third-party reporting tools
- Troubleshoot system issues, performance bottlenecks, and user access problems
- Evaluate, install, and maintain Atlassian Marketplace apps; develop custom plugins where required
- Provide user training, documentation, and best-practice guidance
- Lead Jira/Confluence cloud migrations, upgrades, and performance tuning
- Ensure security, compliance, and data integrity across Atlassian tools
#LI-EW1
Qualifications- Bachelor's degree in Computer Science, Information Systems, or equivalent experience
- Active Secret Security Clearance. Willing to obtain TS/SCI
- 4-6 years of hands-on experience administering Jira and Confluence
- Software development experience (Java, Python, Groovy, or similar)
- Strong understanding of Agile and DevOps practices
- Experience with Jira automation, scripting, or REST APIs
- Familiarity with source control systems (Git, GitHub, GitLab, Bitbucket)
- Strong analytical, problem-solving, and communication skills
Preferred Qualifications- Atlassian Certified Professional (ACP) credentials
- DoD 8140 Certification Preferred
- Experience integrating Atlassian tools with CI/CD platforms (Jenkins, GitHub Actions, Azure DevOps)
- Knowledge of cloud administration (Atlassian Cloud, AWS, Azure)
- Experience supporting large-scale or enterprise Jira implementations
- Exposure to ITSM frameworks and Jira Service Management
Key Competencies- Technical systems thinking
- Process optimization and automation
- Cross-functional collaboration
- Attention to detail
- Customer-focused mindset
Pay Transparency StatementAMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $94,400.00/Yr. - USD $157,600.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.
EEO StatementEEO Race/Sex/Disability StatVeteran Status
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