Oracle CX Presales Solutions Architect

Remote • Posted 25 days ago • Updated 10 days ago

Full Time

50% Travel Required

Remote

$180,000 - $200,000/yr

Argano

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Job Details

Skills

Oracle Cloud
CX
Oracle CPQ
Subscription Management
Oracle Presales
SaaS

Summary

Principal Solutions Architect at Argano plays a crucial role in bridging the gap between sales, delivery, and the client, ensuring that the solutions proposed are both feasible and valuable. The Architect interacts with the sales and delivery teams to estimate, scope and architect the solutions for clients and prospective clients. They require a high level of functional and potentially technical expertise in their area of expertise. They are responsible for overseeing and guiding the architectural aspects of mid to large size projects as well as providing input into sales strategy and execution pre-sale. They develop models that illustrate how a product/solution provides value to customers and they will scope, estimate and propose on the solution(s) they develop, and further assist the delivery team in detailed definition and design during implementation. Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways.

RESPONSIBILITIES:

Maintain thorough understanding of current and planned applications, tools and technologies related to the Argano supported platforms and tools.
Lead Project solution design through implementations, overseeing critical milestones.
Complete RFP responses
Work with the sales team to drive sales cycles to completion.
Promptly communicating, engaging, and acting appropriately to remedy client satisfaction issues occurring before, during and after an engagement, escalating to the PMO as necessary
Utilizing entrepreneurial skills to network and building strong relationships internally and externally with clients and the Oracle Cloud community
Meeting with client to advocate for process improvements to their existing business processes. Leading strategic business process transformation sessions and conversations to identify opportunities for improvement related to people, process, or technology.
Lead design meetings with clients to identify their business process requirements and technical needs to determine proper solution for implementation.
Architect the overall proposed solution and implementation strategy
Collaborate with the sales team to facilitate information gathering sessions for both product demonstration and functional scoping purposes.
Perform quality control on estimates and Statements of Work related to scope, project drivers, assumptions, complimentary and competing initiatives, and critical path items.
Participate in defining and delivering project proposals and estimates, statements of work and implementation strategies.
Communicate product information and provide guidance to clients and coworkers on issues, tools and techniques, enhancements, changes in processes and related information.
Provide technical insight for proposal responses, RFPs, and other documentation.

MINIMUM AND/OR PREFERRED QUALIFICATIONS:

EDUCATION:

Bachelor s Degree preferred.

EXPERIENCE:

Ability to manage/deliver large projects, including experience planning and estimating preferred.
Validated ability to support sales as Subject Matter Expert
Understanding of business-related drivers and parameters
Ability to demonstrate fundamental Oracle CX implementations, including Oracle CPQ, Subscription Management and Commerce applications.
Design and present end-to-end Quoting experience, Subscription process, Commerce ensuring Order process of B2B/B2C Omni-channel/Commercial business process that align with client needs and strategic goals.
Extensive experience with CPQ, Subscription Management with Commerce applications.
10+ years of experience in Oracle Presales, Solution Architect or technical sales roles for enterprise CX SaaS applications preferably Oracle Cloud.
Experience working in senior technical roles such as enterprise architect, solution architect, solution lead, functional team lead.
Experience working directly with large-scale enterprise clients and/or supporting sales, and success teams.
Experience in B2B, B2C Revenue Transformation business across the industry vertical
Experience working in Oracle Field service projects that delivered the full lifecycle of analysis, design, software development, architecture, integration, testing and deployments.
Experience with and comfortable presenting to large client groups.
Perform the effort estimation for implementing complex Oracle solutions.
Build technical documentation, diagrams, demos, and proofs of concept to support client solutions, with a consultative approach to identifying existing and prospective client needs and articulating Argano s technical value proposition.
Stay updated on industry trends and product roadmap for Oracle Revenue Transformation CX solutions and AI Agent offerings.
Provide transition knowledge to Argano delivery teams.
Foster strong relationships with Oracle to drive innovation and keep abreast of application changes and upgraded functionality.
Collaborate with the entire pre-sales team to build and maintain an integrated Argano Oracle CX demo environment.
Willing to travel as necessary
Oracle certified preferred.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10125299
Position Id: 8854479
Posted 25 days ago

Company Info

About Argano

Argano is the world’s first and largest digital services consultancy focused exclusively on enabling high performance across our clients’ business operations, at scale and around the globe. Forged from world-class specialist consultancies with decades of enterprise technology, data, cloud, AI and operations expertise, Argano supports the full transformation agenda through strategy, design, execution, and ongoing managed services. We modernize and optimize core functions across customer engagement and service, revenue management, finance and planning, supply chain, and workforce optimization. Our promise to clients is maximizing their growth, profitability, commercial agility and customer satisfaction, guaranteed.

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