ServiceNow System Administrator with an Active Secret clearance

Dulles, VA, US • Posted 4 hours ago • Updated 4 hours ago

Contract Independent

Contract W2

On-site

Depends on Experience

Epic Systems, Inc,

Fitment

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Job Details

Skills

Active Secret clearance
TS/SCI clearance
systems administration
ServiceNow
Application Experience
Incident
Problem
Change Management
Knowledge
Service Catalog

Summary

Must have an Active Secret clearance and must be able to obtain a TS/SCI clearance and be able to obtain DHS Suitability

Job Title: ServiceNow System Administrator

Work Location: Dulles, VA

Epic Systems is supporting a customer contract, delivering technical support to customer management and providing technical services to enable customer mission accomplishment.

The ServiceNow System Administrator maintains the stability and usability of the ServiceNow platform by performing application maintenance, managing support for incidents related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features. The ServiceNow System Administrator has sound technical ability that enables the fulfillment of common configuration and maintenance tasks.
Responsibilities may include, but are not limited to:
Manages and resolves incidents against ServiceNow applications
Performs routine maintenance to include performance monitoring and error identification/ remediation
Manages Update Set creation and migration
Schedules and verifies instance clones
Participates ServiceNow upgrade planning and execution
Manages Instance Security, User/Group Access/Access Control Lists
Contributes to ServiceNow releases
Adheres to internal standards, policies, and procedures
Performs other duties as assigned
Qualifications:
Candidate must have an Active Secret clearance and must be able to obtain a TS/SCI clearance
Must be able to obtain DHS Suitability Minimum 6+ Years' systems administration experience Minimum 2+ Years' experience with ServiceNow Implementations Minimum 2+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog Knowledge of the principles, methods, and techniques used in ServiceNow systems administration and support.
Desired Skills:
Experience supporting Intelligence, DoD, or DHS Customers
Experience with process development and deployment
Agular JS
Experience in JavaScript or related application development
Experience with ServiceNow Development APIs
Web Service Integration (API Web Services) experience
LDAP Integration experience
Single Sign-on configuration and administration
SQL Experience
Application Experience: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management (HAM/SAM), PPM a Plus, Platform/Integration, Portal/UI, GRC
ServiceNow Implementation Specialist Certified
ServiceNow System Administration
Required Education:
BS Computer Science, Computer Engineering, Computer Information Systems, OR Computer Systems Engineering. Two years of related work experience may be substituted for each year of degree level education.
Desired Certifications:
ServiceNow Certified System Administrator
ITIL Foundation v4 Certified or willing to complete one year from hire
DODI 8570.1-M Compliance at IAT Level I

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90901966
Position Id: 3479
Posted 4 hours ago

Company Info

About Epic Systems, Inc,

Epic Systems, Inc (a.k.a. EPIC) has been incorporated in the state of Virginia. EPIC provides highest degree of satisfaction in providing the services for clients IT organizations since 2005. EPIC provides IT Consulting services throughout in the United States with various federal agencies and as well as commercial clients.

EPIC has been awarded as Small, Women-owned, and Minority-owned Business (SWaM) certified company in 2013 and has been received 8(a) small business certification from U.S Small Business Administration (SBA.gov)

Our IT professionals are committed to providing high-end reliable IT consulting services .Our consultants are highly skilled in the latest technology, and whether we work onsite at your office or we handle your needs remotely, you can be assured of reduced costs, increased productivity, and a greater return on your IT investment.

We work closely with customers to understand their goals and requirements. With a clear understanding of customer objectives and management goals, we develop the proper solutions for our customer organization.

We specializes in providing advanced technology solutions focused on information systems, enterprise solutions, custom web development and systems integration. We are here to solve client's IT challenges in various areas such as Enterprise Application Development, Application Integration and also Developing custom applications based on JAVA/J2EE/.NET. EPIC provide services to our clients using COTS (Commercial Off-The-Shelf) based products such as TIBCO SOA, Oracle OSB, and SAP areas. We also specialized in developing web development for clients that are needed to custom their web sites.

We provide lifecycle services that align your IT systems with your business processes so your organization can perform at its best from planning, development, and integration to security, management, and support.

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