Sr. SAP- Order to Cash
Hybrid in Andover, MA, US • Posted 9 days ago • Updated 6 days ago

Zfinity Global
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Job Details
Skills
- Order to cash
- SAP O2C
- ERP
- Order Management
- SAP
- SAP BASIS
- Fit/gap Analysis
- Reporting
Summary
O2C (Order to Cash) – Senior Business Analyst
- Focus: Order management, Pricing, EDI Integration, ATP
- Key Details:
- Team struggles with pricing; need someone strong in this area.
- Must understand pricing processes and lead improvements.
- Should be able to handle changes, availability checks, and support advanced availability-to-promise tools.
- Supports standard OTC process with minimal customization.
Responsibilities:
· Ensure project milestones and goals are met. Work with users to develop / scope functional requirements, conduct FIT-GAP Analysis, develop detail functional specifications for WRICEF, review technical specifications, prepare use case scenarios / test scripts, implement functional testing, and prepare cut-over plans
· Partner with O2C team, implementation partners and business stakeholders to develop O2C business processes, including configuration, integration, master data, and reporting spanning functions of order management, billing, returns, free goods, pricing, output management, partner determination, available to promise, global trade
· Evaluate requirements, satellite application integration needs, and technical solutions of SAP O2C modules and translate into detailed functional specifications
· Work with teams to perform system integration testing, performance testing, and user acceptance testing
· Work with other value streams team leads and O2C team members as one cohesive team; collaborate with other process teams within the ERP program: Change Management team, Application Development and Technology team, Data team, Audit and Controls team; work with the System Integrator team and manage a collaborative working relationship
· Develop knowledge/competency in super users and subject matter experts throughout the business; ensure instructional materials are accurate; provide subject matter expertise for end-user training delivery
· Keep up to date on industry trends and innovations, changes in O2C business functions, and future SAP development for their respective process areas or functional area
· Support business users in the delivery of end-user training and prepare business for the solution deployment and transition
· Full understanding of the landscape of Watts different sites to properly evaluate end-to-end solution deployment and alternatives. Develop deployment plans and support site go-live Hypercare.
Required Experience:
- Bachelor’s degree in Business or Computer Science
- 7+ years overall experience supporting the O2C processes
- Knowledge of SAP best practices, standard O2C processes, and master data management
- Hands-on experience in designing SAP O2C solutions
- Experience with requirements gathering, configuration, testing, and training
- Guide and coach technical teammates on functional aspects and assess development to ensure consistency with initial design
- Ability to multi-task, working on more than one issue simultaneously with a high degree of independence
- Project management skills in planning, tracking, reporting and risk mitigation; excellent organization and planning skills
- Ability to influencing decisions balancing among business objectives, ERP standard functionalities, development efforts and change management needs
- Positive attitude and comfortable managing ambiguity and conflict
- Excellent verbal and written communication skills and comfortable interfacing with the business and IT leaders on a regular basis
Preferred Qualifications
- Experience in process transformation for a global company
- Experience in general process and procedures for the areas of Order Management, Billing, Pricing, Returns Management
- Experience in ERP implementations and influencing project management team and key stakeholders in a manufacturing environment
- Dice Id: PTPyNBxOPFsfRK6
- Position Id: 8866354
- Posted 9 days ago
Company Info
Zfinity Global, established in 2024 and headquartered in Nashville, TN, extends its global presence with operations in India. Specializing in delivering targeted talent solutions, Zfinity Global drives business success by implementing expert recruitment strategies and producing outstanding results for global clients.
Service Areas
With expertise in Staffing Services, Offshore Delivery, Managed Services and Recruitment Process Outsourcing (RPO), Zfinity Global thrives on being locally rooted yet globally connected, ensuring efficient, scalable, and high-quality workforce solutions tailored to business needs.


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