QA Engineer II

Location: Mercer Island, WA
Salary: $60.00 USD Hourly - $68.00 USD Hourly
Description: Our client is currently seeking a QA Engineer II working in a hybrid capacity outside of their Seattle, WA office.

This job will have the following responsibilities:

• Execute and own quality activities, including test planning, test execution, coordination, defect management, and risk assessment, to ensure high-quality, efficient, and effective outcomes for your team and closely related teams. Specifically, you will:
• Diagnose crashes and defects through technical analysis of stack traces, logs, and runtime signals to identify failure points and impacted systems.
• Perform root cause analysis by synthesizing crash data, reproduction context, and system behavior to explain why failures occur.
• Investigate complex or recurring issues through forensic analysis of execution paths, regressions, and system boundaries.
• Interpret observability data to understand system behavior and identify gaps in logging or instrumentation that block diagnosis.
• Attribute issues to the correct codebase, service, or tooling surface using evidence, and clearly communicate findings and recommended next steps.
• Identify opportunities to improve development processes and product quality, and provide clear, actionable recommendations.
• Solve complex quality challenges by evolving best practices and introducing new approaches to risk identification and mitigation.
• Operate independently with minimal day-to-day direction, taking ownership of planning, execution, and follow-through of QA work.
• Continuously improve QA processes, tools, and practices to increase efficiency, effectiveness, and impact over time.

Qualifications & Requirements:

• Experience designing and executing test plans.
• Experience managing components of a defect database.
• Experience tasking remote testers and providing feedback on effectiveness.
• Experience working embedded with developers and content creators.
• Experience creating custom reports on test coverage and defect data.
• 3+ years Software Quality Assurance Experience, with success leading testing efforts on a team.
• Development experience with Creator Workflows, Jira, Advanced Sentry, and AI Tooling
• Preferred Licenses/certifications:
• ISTQB Foundation Level
• ISTQB Agile Tester or ICAgile Agile Testing (ICP-TST)
• ISTQB Expert Level
• ISTQB Advanced Test Manager
• ICAgile Test Expert (ICE-AT)

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