Service Desk Personnel

Generis TEK Inc.
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Job Details
Skills
- Service Desk Personnel
Summary
Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Bhupendra Chopade at email address can be reached on # .
We have Contract role Service Desk Personnel for client at Nashville, TN. Please let me know if you or any of your friends would be interested in this position.
Position Details:
Service Desk Personnel- Nashville, TN
Location : Nashville, TN 37243
Project Duration : 12+ months
Pay Rate : $20 to $25 an hour on W2
Job Description
Must be able to lift at least 50 pounds.
IT Call Center Experience preferred
- Able to handle call volume of up to 30 calls per day.
People/Customer Service skills required
Printer Administration and Troubleshooting
- Server Print Queue, and local Queues
Active Directory Management
- Able to navigate Different OUs
- Able to look up attributes
- Able to reset password and unlock accounts.
iOS Management, Support, and Deployment
- Setting up new phones/I pads
- Resetting iTunes accounts
- Resetting network settings
- Backup/Restore device data
Video Conferencing
- Cisco Webex
- MS Teams
- Cisco Presence video solutions
Network troubleshooting
- Internal vs external
- VPN
- LTE
- Wi-Fi
Application Troubleshooting
- Account permission
- Compatibility settings
- Browser vs installed
Remote support
- MSRA
- RDP
- TEAMs
- Webex
Hardware Deployment
ServiceNow
- Ticket management
- Ticket assignment
To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Bhupendra Chopade at email address can be reached on # .
- Dice Id: 91013946
- Position Id: 26-05447
- Posted 1 hour ago
Company Info
Generís Tek is an elite IT staffing firm headquartered in Chicago, IL offering long-term, short-term, temporary-to-permanent and direct placement staffing. We have 15 years of experience providing talented professionals to several Fortune 1000 clients. We are currently able to support clients across all locations within the United States with our unique client engagement models.
We at Generís Tek very highly value our relationship with our consultants. Our dedicated professionals help consultants reach their career objectives. We provide a competitive, fast-paced environment that promotes open communication to form a long term relationship built on mutual understanding, respect and trust. What sets us apart is the high level of service we provide to our clients after each employee is placed.
Our client relationships are backed by unparalleled understanding of workforce strategies, industry insight and expertise. As a trusted partner that has a strong recruiting focus, clients look at Generís Tek to meet their Talent acquisition needs. We have a solid database of qualified candidates that can be provided to our clients in quick turnaround time. Our fundamental success lies in understanding our clients’ specific needs and working very closely with our consultants to create a right fit for both sides. Our business heavily relies on technology that gives a seamless solution to our clients and consultants. We offer our client intelligence about the talent market which helps them in their decision making and formulating workforce strategies at an optimum cost. We aspire to be our clients most trusted business partner.


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